Booking Coordinator Burwood Hospital

2 weeks ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time
This role is

responsible for coordinating and then processing referrals and supporting triage
for all of the elective orthopaedic surgical patient referrals that are
received.

  • The role is a permanent
1 FTE (40 hrs a week) position with the Orthopaedic Department, this role is
based at Burwood Hospital

  • You must have the ability
to effectively communicate with the Orthopaedic Triage team, patients and members
of the wider multi-disciplinary team.
Are you
passionate about healthcare and ensuring patients receive timely and efficient
treatment? Te Whatu Ora Health NZ Waitaha Canterbury is seeking a dedicated
Booking and Front of House Coordinator to join our team.
As part of the Administration and Clerical Pay
Equity Claim settlement this role has been mapped to National Band 4 /Profile
4
For further information about the administration
and clerical pay equity settlement please follow the link below:
Administration
and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

Mō te tūnga

  • About the role
Orthopaedics
is a busy service that provides both acute and planned elective orthopaedic
surgery to the population of Canterbury and the wider region. This role is
based at Burwood Hospital and as the only referrals co-ordinator in the service
you are critical to the service delivery and making sure referrals are
processed and triaged in a timely manner.
As a key
member of the Orthopaedic administration team, you will be responsible for:

  • Coordination of all
referrals, electronic and paper that the department receives.

  • Inpatient Waiting List
Maintenance

  • Coordinating the
triaging of referrals

  • Some typing of
correspondence.

  • Liaising with patients,
surgeons, GP - s and the wider Orthopaedic team.
Ngā pūkenga
me ngā wheako | Skills and experience
Your skills

will include:

Essential:

  • Essential Typing skills
(typing speed of WPM)

  • Intermediate Microsoft
Office Skills (Word, Outlook, Excel)

  • Excellent customer
service skills

  • Attention to detail
  • Ability to work under
pressure

  • Excellent

organisational, time management and problem-solving skillsDesired:

  • Broad
administrative experience in a health-related field

  • Knowledge of
medical terminology

  • Familiarity with
the public hospital system (including the patient management system)

  • Awareness of
people of differing cultural backgrounds. Mō mātou | About Us

  • Ko ngā tāngata, te mātua mahi
  • Putting people at the heart of all
we do

  • We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value

- s):

  • Care and respect for others
  • Manaaki me te whakaute i te tangata.
  • Integrity in all we do
  • Hāpai i ā mātou mahi katoa i runga i te
pono.

  • Responsibility for outcomes
  • Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
Only
Please
could close prior to the closing date.
Please
will be declined.

We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury
Nau mai, haere mai, tauti mai

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