Key Account Manager, Harvey Norman NZ

2 weeks ago


Auckland, Auckland, New Zealand Ab Electrolux Full time

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home

About The Role

As Key Account Manager you will be managing and developing business opportunities with Harvey Norman NZ in both retail and commercial business sectors. Your success will be defined by contributing to the business performance, revenue targets, ensuring customer satisfaction is met each and every time.

What You'll Do

Your activities will be centered on ensuring that we grow our NZ business both in terms of sales and profitable growth. You will engage on a daily basis with Harvey Norman NZ, building solid relationships with relevant stakeholders, across the organisation.

Your focus will be around communication of activities, ensuring strategic plans are effectively executed upon, within agreed timeframes. You will also work closely with the finance, marketing, category and demand planning teams on a range of analytical and administrative activities.

Some of the key activities you will be involved in driving, include:

  • Execution of product core range program
  • Execution of product merchandising standards.
  • Development and management of product deal programs
  • Planning and execution of promotional activity, including retailer catalogues
  • Planning and execution Retailer floor staff alignment programs including both training and motivation
  • Administration and reconciliation of customer incentive payments
  • Analysis of available data, to identify business performance issues and opportunities

Who You Are

  • Previous experience in a Key Account Manager role, ideally within the Whitegoods, brown goods, small consumer durables Industry.
  • Experience working with Harvey Norman in some capacity is advantageous.
  • Tertiary qualified in Business, Finance or Marketing or related field
  • Influential - You have a vision and a purpose, and you can inspire and influence others to not only share it, but apply their abilities to achieving it.
  • Results Drive – You aim to fix any issue, following up as needed to reach a resolution that satisfies both the Customer and Electrolux.
  • Agile - You work with urgency, analysing and adapting to different situations, quickly understanding changes and reacting confidently and decisively
  • Communicative - Whether face-to-face or on the phone, you can communicate plans and articulate your ideas with colleagues and customers at all levels.
  • Self-motivated - You are driven to succeed and focused on leading your team to achieve
  • Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.
  • A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.
  • Negotiator - You understand good negotiations begin long before doing a deal, through building good working relationships, understanding your suppliers' motivations and starting from a confident position.
  • Problem Solving –You say challenge as an opportunity.
  • Energetic and enthusiastic with a positive approach.

Why work for Electrolux?

  • Hybrid Working: You will enjoy the flexibility of working from home and in the office
  • Health and Well-being initiatives
  • Continued Progress on Diversity & Inclusion
  • Living our Sustainability Commitment
  • Mentoring Program
  • Staff Sales & Discounts
  • CARE Day (additional leave)

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you

Find out more on


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