Product Lead

2 weeks ago

Hamilton, Waikato, New Zealand Tuatahi First Fibre Full time

Who are we?
Tuatahi First Fibre is the leading pioneer of New Zealand's ultrafast broadband revolution.


We provide wholesale fibre to a range of internet service providers and they deliver ultra-fast internet to households, schools, businesses and healthcare facilities.

Our fibre network provides New Zealanders with the fastest, most reliable broadband connection available... and that's something we are proud and passionate about


Almost 70 per cent of New Zealand homes and businesses are connected with fibre, and Tuatahi First Fibre is part of a group of local fibre companies aiming to roll out fibre nationwide.

But we're about so much more than deploying fibre. We provide access to a world of information through access to the world's best broadband. We're building better, brighter more connected communities - driving increased productivity, learning, growth and prosperity.

From executive to engineer to frontline customer service representative, we are one team on a mission.

Join us and become a pioneer too as we propel New Zealand's technology forward - to connect better, with fibre.


What will the role involve?


Tuatahi First Fibre, a leading pioneer of New Zealand's ultra-fast fibre broadband revolution, is seeking a Product Lead to join our Customer Operations team.


Responsibilities:

  • Manage Tuatahi's product portfolio, including the lifecycles, to ensure offerings are relevant, wellsubscribed, and beneficial to the industry.
  • Incorporate feedback from the business to develop the product roadmap and review existing products for intended use.
  • Represent Tuatahi at industry forums, work events, and conferences.

What will you need to bring with you?

  • Minimum of 5 years of work experience in product management, project management/coordination, customer relationship management, customer solutions, or commercial/legal roles.
  • Demonstrable experience in working with and influencing across multiple levels of the business.
  • Strong written and oral communication skills, including experience in writing corporate documents and presenting to varied groups.
  • Customerfocused with attention to detail.


Join our team and become a pioneer in propelling New Zealand's technology forward with better, faster, and more reliable fibre broadband connections.


Why join Tuatahi?
Not only do we have the best people and culture (in our humble opinion), but we also have some great benefits, including:

  • Medical & Life Insurance cover
  • Working from home subsidy
  • Utilities rebate to help cover costs of utilities, such as power and fibre, in your home
- $500 refer a friend bonus

  • One day per year to give back to your community and volunteer for a registered charity
  • One wellbeing leave day every six months to catch up on life admin or do something you enjoy
A detailed position description can be viewed here.

**Advertising closes: 26 April 2023

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