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Customer Service Officer

4 months ago

Manukau, Auckland, New Zealand Shred-X Full time

Are you passionate about helping people and providing excellent service? Are you a great communicator with a friendly demeanor? If so, we want you to join our team as a Customer Service Officer
As a Customer Service Officer, you will be the first point of contact for our customers. You will handle inquiries, resolve complaints, and provide information about our products and services. Your primary goal will be to ensure customer satisfaction and maintain positive relationships with our clients.

Responsibilities of the role:

  • Assisting customers with product information, pricing, and availability
  • Processing orders, returns, and exchanges efficiently
  • Resolving customer complaints and issues in a calm and courteous manner
  • Ensure compliance for food safety, MPI, and other Goverment agencies is achieved.
  • Collaborate with other departments to ensure customer needs are met

Requirements:

  • Previous experience in customer service or a related field preferred
  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities
  • Ability to work well under pressure and in a fastpaced environment
  • Proficiency in computer systems and software
  • A positive attitude and a passion for helping others
**If you're ready to take on a rewarding role where you can make a difference every day, APPLY NOW to join our team as a Customer Service Officer