Motel Manager

2 weeks ago

Wellington, Wellington, New Zealand Pearl Services Limited Full time

You will organize and control the operations of the motels to provide guest accommodation, and managing all other day to day activities to ensure the smooth and profitable running of the business.

Key Responsibilities

  • Manage motel daily activities, reception and housekeeping, organize the staff shift an roster
  • Directing and overseeing reservation, reception area
  • Manage and advertising for new staff and provide train both for reception and housekeeping
  • Ensure rooms and motels are cleaned and maintained by the housekeeping team to the standard defined
  • Organize and control the work of organization which provide accommodation and services to customers
  • Ensure guests have an exceptional experience when dealing with the business, this means responding to queries in a professional and timely manner
  • Assess and review customer satisfaction and monitor guest feedback on OTA's etc.
  • Ensuring room allocations and inventory are accurately maintained to maximize bookings, liaising with guests and handling complaints, performing checkins and checkouts
  • Develop and ensure profitable revenue for the business, including maximizing margins, providing feedback and solutions on monthly results, wage costs, cost of sales, placing orders, tracking inventory.
  • Overseeing accounting and purchasing activities
  • Promote and sell accommodation and service to customer, according to practical situation to monitor and adjust room rate, increasing profit and maximize the benefit
  • Ensuring all charges are collected and reservations administered, auditing all revenue and charges, managing accounts
  • Collaborate with external parties such as suppliers, travel agents, group bookings and Internet profiling.
  • Ensure the accommodation units are maintained to a high standard by completing room checks and ensuring maintenance activities are actioned.
  • May provide guests with local tourism information and arrange transportation
  • Audits on par stock on all areas to make sure that all required motel supplies are ordered and stocked in advance of need
  • Ensure effective, timely and accurate communications flow about Motel policies and procedures
  • Supervise and manage all maintenance contacts such as electricians, plumber and IT technician
  • Supervising security arrangements, and garden and property maintenance
  • Follow the safe regulation and policies to make security arrangement, protect employers and motel properties. Familiar with the master for security system and alarm like fire alarm
About You

  • Have an understanding of all motel management best practices and guidelines
  • Excellent customer service as well as business mindset
  • Must have proven organizational skills and excellent communication skills
  • Demonstrable aptitude in decisionmaking and problemsolving
  • Be reliable with an ability to multitask and work well under pressure
  • Have good computer skills and able to work with basic programmes
  • Ideally have experience with Opera Cloud, Accounting software such as Xero, Channel manager such as Site minder

Job Types:
Full-time, Permanent

Salary:
$ $30.00 per hour

Schedule:

  • Day shift

Ability to commute/relocate:

  • Wellington City, Wellington: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 31/08/2023

  • Motel Manager

    2 weeks ago

    Wellington, Wellington, New Zealand Pearl Services Limited Full time

    As a Motel Manager you will have below duties and responsibilities Greet and register guests. Assist the General Manager in his daytoday operations. Monitor the Guest feedback on Trip advisor, OTA's etc. Assists the General Manager in resolving guest complaints and service recovery process. Adheres to all Motel and company procedures and regulations as well...

  • Motel Operations Manager

    2 weeks ago

    Wellington, Wellington, New Zealand Pearl Services Limited Full time

    Job Summary:As the Motel Operations Manager, you will be responsible for overseeing the daily operations of our motel, ensuring that our guests receive the highest level of service. You will manage our staff, oversee maintenance and housekeeping operations, and ensure financial targets are met. Your leadership skills and dedication to customer satisfaction...

  • Casual Motel Receptionists

    2 weeks ago

    Wellington, Wellington, New Zealand Drake New Zealand Full time

    Reference Number:SD020623Date Posted:02/06/2023Country:New ZealandRegion:WellingtonCity:WellingtonJob type:TemporaryStart Date:ASAPWe are currently seeking enthusiastic and customer-oriented individuals to join our team as Casual Front House Receptionists for our client's motel. As a front house receptionist, you will represent our client's establishment,...

  • Motel Cleaner

    2 weeks ago

    Wellington, Wellington, New Zealand Aura Hotel Full time

    Duties: Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.) Performing and documenting routine inspection and maintenance activities Carry out heavy cleaning tasks and special projects Perform all the role duties in a different site if assigned by the front desk...

  • Hotel Services Supervisor

    2 weeks ago

    Wellington, Wellington, New Zealand Wellington Management Group Full time

    We are based in Wellington and are looking for a hotel service supervisor to join our team and help manage our buildings portfolios.Job description: Welcome and register guests once they arrive.- manage the hotel/motel website for enquiry and others.- run the hotel with target budgets and follow up the payment invoices to accounts- ensure that health and...

  • Senior Communications Advisor

    2 weeks ago

    Wellington, Wellington, New Zealand Niche Full time

    Senior Communications Advisor - Six-month fixed term contract Six month fixedterm contract Support positive development in Aotearoa/New Zealand Great team culture and impactful work programmeTe Whiwhinga Mahi | The OpportunityThe Senior Communications Advisor (fixed term) supports Te Tūāpapa Kura Kāinga, Ministry of Housing and Urban Development through...

  • Community Support Worker

    2 weeks ago

    Wellington, Wellington, New Zealand Spectrum Care Full time

    Part time (20hrs)Island Bay, Wellington$22.70 -$28.25 per hourDo you want: To have fun at work? Be empowering and be empowered? To challenge and be challenged? To learn and to teach? Work alongside a diverse group of people? To be creative in your thinking?If you have: A willingness to learn The ability to read situations and respond quickly Empathy Patience...

  • Motel Manager

    4 weeks ago

    Wellington City, New Zealand Pearl Services Limited Full time

    **As a Motel Manager you will have below duties and responsibilities** - Greet and register guests. - Assist the General Manager in his day-to-day operations. - Monitor the Guest feedback on Trip advisor, OTA's etc. - Assists the General Manager in resolving guest complaints and service recovery process. - Adheres to all Motel and company procedures and...

  • Motel Operations Manager

    2 months ago

    Wellington City, New Zealand Pearl Services Limited Full time

    Job Summary: As the Motel Operations Manager, you will be responsible for overseeing the daily operations of our motel, ensuring that our guests receive the highest level of service. You will manage our staff, oversee maintenance and housekeeping operations, and ensure financial targets are met. Your leadership skills and dedication to customer satisfaction...

  • Front Desk

    1 day ago

    Wellington City, New Zealand Pearl Services Limited Full time

    You will organize and control the operations of the motels to provide guest accommodation, and managing all other day to day activities to ensure the smooth and profitable running of the business. Key Responsibilities - Manage motel daily activities, reception and housekeeping, organize the staff shift an roster - Directing and overseeing reservation,...

  • Motel Cleaner

    4 weeks ago

    Wellington City, New Zealand Pearl Services Limited Full time

    Duties: - Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.) - Performing and documenting routine inspection and maintenance activities - Carry out heavy cleaning tasks and special projects - Perform all the role duties in a different site if assigned by the front...

  • Motel Cleaner

    1 week ago

    Wellington City, New Zealand Aura Hotel Full time

    Duties: - Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.) - Performing and documenting routine inspection and maintenance activities - Carry out heavy cleaning tasks and special projects - Perform all the role duties in a different site if assigned by the front...

  • Hotel Services Supervisor

    2 weeks ago

    Wellington City, New Zealand Wellington Management Group Full time

    We are based in Wellington and are looking for a hotel service supervisor to join our team and help manage our buildings portfolios. Job description: - Welcome and register guests once they arrive. - manage the hotel/motel website for enquiry and others. - run the hotel with target budgets and follow up the payment invoices to accounts - ensure that health...

  • Senior Communications Advisor

    2 months ago

    Wellington City, New Zealand Niche Full time

    **Senior Communications Advisor - Six-month fixed term contract** - Six month fixed-term contract - Support positive development in Aotearoa/New Zealand - Great team culture and impactful work programme ***Te Whiwhinga Mahi | The Opportunity** The Senior Communications Advisor (fixed term) supports Te Tūāpapa Kura Kāinga, Ministry of Housing and Urban...

  • Senior Communications Advisor

    1 day ago

    Wellington City, New Zealand Niche Full time

    **Senior Communications Advisor - Six-month fixed term contract** - Six month fixed-term contract - Support positive development in Aotearoa/New Zealand - Great team culture and impactful work programme ***Te Whiwhinga Mahi | The Opportunity** The Senior Communications Advisor (fixed term) supports Te Tūāpapa Kura Kāinga, Ministry of Housing and Urban...

  • Senior Advisor Ecoms

    4 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    An exciting opportunity for a keen, committed Senior Communications Advisor to join our team supporting an important piece of work, with the opportunity to be involved in other projects and business-as-usual work. You will be part of a supportive, hard working team that has a strong collaborative streak and has some fun as well. Everybody should have a place...