Motel Operations Manager

6 months ago


Wellington City, New Zealand Pearl Services Limited Full time

Job Summary:
As the Motel Operations Manager, you will be responsible for overseeing the daily operations of our motel, ensuring that our guests receive the highest level of service. You will manage our staff, oversee maintenance and housekeeping operations, and ensure financial targets are met. Your leadership skills and dedication to customer satisfaction will play a key role in our success.

Key Responsibilities:
Oversee the daily operations of the motel, including front desk, housekeeping, maintenance, and any other relevant departments.
Ensure that the motel operates efficiently, maintaining high standards of cleanliness and service.
Manage staff, including hiring, training, scheduling, and performance evaluation.
Handle customer complaints and issues promptly and professionally, ensuring guest satisfaction.
Develop and implement operational policies and procedures.
Prepare and manage the motel's budget, including monitoring expenses and implementing cost-saving measures.
Coordinate with marketing to promote the motel and attract new business.
Ensure compliance with all local, state, and federal laws and regulations.
Qualifications:
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to resolve issues effectively and efficiently.
Proficiency in hotel management software and Microsoft Office.
Strong organizational and multitasking skills.

What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
A supportive and dynamic work environment.
Discounts on accommodations and services within our motel chain.
Option to live on site (This will have additional job duties)

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Ability to Commute:

- Wellington City, Wellington (required)

Ability to Relocate:

- Wellington City, Wellington: Relocate before starting work (required)


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