Motel Manager

2 weeks ago

Wellington, Wellington, New Zealand Pearl Services Limited Full time

As a Motel Manager you will have below duties and responsibilities

  • Greet and register guests.
  • Assist the General Manager in his daytoday operations.
  • Monitor the Guest feedback on Trip advisor, OTA's etc.
  • Assists the General Manager in resolving guest complaints and service recovery process.
  • Adheres to all Motel and company procedures and regulations as well as standard operating procedures.
  • Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
  • Assist GM in key property issues including capital projects, customer service and refurbishment.
  • Perform daily, weekly and monthly property inspections.
  • Ensure property, grounds, physical plant and work areas maintained to standard.
  • Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
  • Audits on par stock on all areas to make sure that all required motel supplies are ordered and stocked in advance of need.
  • Perform sudden audits on rooms and other operating areas.
  • Must have experience and knowledge to adjust room pricing according
  • Ensure motel staff is provided with uniforms and nametags, and upholds propertygrooming standards.
  • Ensure effective, timely and accurate communications flow about Motel policies and procedures.
  • Assist the GM in in all aspects of business planning.
  • Assist Payroll
  • Respond to audits to ensure continual improvement is achieved.
  • All Other duties as assigned by the General Manager or Management.
  • Assist Manager with staff issues as needed.
  • Collect payment and record money earned and spent
  • Update and manage room pricing using Site minder
  • Send, Audit, and track invoices/chargebacks for multiple sites.
  • Handle/Audit Accounts for multiple sites/Branches
  • Perform all the role duties in a different site if assigned by the GM

Job Types:
Full-time, Permanent

Schedule:

  • Day shift

COVID-19 Precaution(s):

  • Sanitising, disinfecting or cleaning procedures in place

Job Types:
Full-time, Permanent

Salary:
$ $30.00 per hour

Schedule:

  • Day shift

Ability to commute/relocate:

  • Wellington City, Wellington: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor Degree (preferred)

Experience:

Motel Manager: 3 years (preferred)

Application Deadline: 22/06/2023

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