Territory Manager

An inclusive, innovative global FMCG business supported by 25,000 employees. The Territory Manager at Imperial Brands is the primary contact for retailers in and around the area of Wellington CBD, Lower Hutt, and Wainui.

Responsible for executing business plans and achieving targets through effective strategies, this role involves engaging with route retailers (e.g., dairies, grocery stores, petrol outlets) to drive consumer demand for Imperial products - both tobacco and vape - by educating and building relationships. The role reports to Area Sales Manager who is supportive and keen to see the incumbent succeed.

Managing existing customer relationships, identifying new business opportunities, ensuring compliance with trading terms, and delivering education programs will remain the focus for the incumbent. The role requires a strong understanding of market dynamics, collaboration across the business, and a focus on achieving team objectives and KPIs through best-in-class in-store execution. We are an inclusive, innovative global FMCG business supported by 25,000 employees.

The role

• Sales Strategy Development: Create and execute customer call cycles and journey plans to maximize sales and identify growth opportunities, adapting quickly to meet targets.
• Retailer Engagement: Connect with retailers by clearly articulating call purpose, sharing product knowledge, and gaining buy-in to drive immediate sales and long-term growth.
• Data-Driven Insights: Utilize data to ensure optimal product distribution and availability, present shopper insights, and make informed proposals to retailers.
• Market Analysis: Monitor market trends and competitor activities, aligning the product portfolio with consumer needs to drive volume, share, and profit growth.
• Collaboration & Reporting: Work closely with internal teams to report successes, identify areas for improvement, and participate in company projects or mentorship initiatives.
• Health and Safety Compliance: Uphold health and safety standards by participating in training, conducting vehicle checks, and promptly reporting incidents.

Key accountabilities

• Direct Selling Expertise: Proven experience in direct selling, preferably in the FMCG sector, with a track record of converting new business opportunities.
• Commercial Acumen: Strong understanding of retail principles, including margin and pricing, with the ability to analyse data and create compelling business proposals.
• Effective Communication: Excellent communication skills, adaptable to different audiences, with strong negotiation and presentation abilities.
• Relationship Building: Ability to develop strong relationships with retailers, acting as a trusted advisor and understanding their needs to create value.
• Adaptability and Organization: Highly organized, flexible, and agile, capable of prioritizing activities in a dynamic environment, with a willingness to travel and work autonomously.

Skills & experience

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme, including working with people with flexible mindset as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

We are a close bunch who support one another. We value each other as individuals for their relative strengths while always coming together as a whole team. We tear through our BAU, take on new strategic goals with our colleagues in Australia, and we don't shy away from innovative change. We strive to create a NZ business that is efficient, connected, cohesive, aligned and meets our goals.

We work hard together to achieve high-quality results, but you best believe we also know how to have some fun. We're not looking for someone who just has the sales skills necessary to do the job but a colleague who wants to be a part of our unique team. Our NZ Senior Leadership team have a lot to offer as do our amazing employees and the ever-evolving tobacco industry. Our employees can confirm this as our latest engagement score was 91% If this sounds like something you'd like to be a part of then we invite you to apply now. We can't wait to meet you

• Competitive benefits.
• Flexible working arrangements.
• Career development and mentoring options.
• Base + Bonus + Incentive payments + KiwiSaver + Company car + Fuel card + Mobile + iPad.
• Four weeks annual leave in addition to other benefits and perks.

What we offer

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at to let us know if we can provide support in helping you complete an application and/or attend an interview.

Next steps

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we're fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs

Skills & experience

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme, including working with people with flexible mindset as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

We are a close bunch who support one another. We value each other as individuals for their relative strengths while always coming together as a whole team. We tear through our BAU, take on new strategic goals with our colleagues in Australia, and we don't shy away from innovative change. We strive to create a NZ business that is efficient, connected, cohesive, aligned and meets our goals.

We work hard together to achieve high-quality results, but you best believe we also know how to have some fun. We're not looking for someone who just has the sales skills necessary to do the job but a colleague who wants to be a part of our unique team. Our NZ Senior Leadership team have a lot to offer as do our amazing employees and the ever-evolving tobacco industry. Our employees can confirm this as our latest engagement score was 91% If this sounds like something you'd like to be a part of then we invite you to apply now. We can't wait to meet you

• Competitive benefits.
• Flexible working arrangements.
• Career development and mentoring options.
• Base + Bonus + Incentive payments + KiwiSaver + Company car + Fuel card + Mobile + iPad.
• Four weeks annual leave in addition to other benefits and perks.

What we offer

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at to let us know if we can provide support in helping you complete an application and/or attend an interview.