Analysis Lead

About us - Mō mātou

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong, and independent.

We provide social policy and advice to government and assistance, including income, employment, and housing support to people of all ages, families, whānau, and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi, and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Join MSD's flagship transformation programme, MSD – services for the future, and help shape how we deliver services to New Zealanders for the next 30 years.

MSD – services for the future is about MSD's future role and how we can make a bigger and better difference for New Zealanders. It will help us achieve the shifts we want to make to achieve our strategic goal, Te Pae Tawhiti.

About the role - Mō te tūnga

This role is fixed-term, secondment for 18 months.

As the Analysis Lead, you'll be at the centre of MSD's Service Experience transformation, guiding the way we design, develop, and implement business analysis, business rules, and business process design practices. Your leadership will shape how our analysis and design teams work together, ensuring that business analysis is robust, every process is clear, and every rule is fit for purpose.

You'll be a trusted advisor to the Director – Service Experience, and will work alongside domain design leads, service delivery, and IST practice leads, embedding standards and best practice across Service Experience. Quality assurance won't just be a checkbox, it'll be a mindset that underpins every deliverable and decision.

You'll be the go-to person for analysis disciplines within Service Experience, supporting and coaching analysts, and engaging stakeholders at every level. By fostering a strong Community of Practice, you'll help build capability and drive continuous improvement, ensuring our ways of working evolve with the needs of the programme.

Relationship management will be key. You'll collaborate with portfolio management teams, delivery leads, product owners, and technical teams, making sure their needs are understood and integrated into our solutions.

Strategic alignment is at the heart of this role. You'll maintain a clear view of the big picture, identifying system-wide impacts and ensuring our work aligns with key strategies, Te Pae Tawhiti, Te Pae Tata, and Pacific Prosperity.

What you bring - Ōu pūmanawatanga

• Proven experience in designing and implementing Business Process, Business Rules, and Business Analysis in large-scale transformation programmes
• Strong understanding of business rules management, process modelling, and requirements engineering and their execution
• Experience in bringing together requirements, processes, and rules to create cohesive outputs that can be used by delivery and business teams
• A creative mindset and willingness to experiment with new ways of working
• Expertise in analysis validation and ensuring alignment with the business intent
• A proven record of establishing, building, and maintaining effective and cohesive working relationships
• Demonstrated ability to influence and lead diverse groups of people – getting them on board and engaged with a vision

You'll also have well-developed relationship management skills, proven ability to influence stakeholders, excellent written and verbal communication skills, and a commitment and willingness to embed Te Ao Māori into BAU.

Ready to make a difference?

If you're ready to lead, inspire, and help shape the future of MSD, we want to hear from you.

Position description - He Whakaahuatanga Tūnga

To view a copy of the job description, please click the Analysis Lead position description.

Salary - Utu-ā-tau

$141,109 to $175,603

How to apply - Me pēhea te tuku tono

To apply, click the 'apply now' button to upload your CV, cover letter, and complete the online application form.

Note

Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

All applications must be made online. If this is not possible, or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Closing date

Sunday, 23 October 2025.

Joining us - Ko te hono mai

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi, and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.