Line 1 Risk Partner

About us

Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do — delivering exceptional value for our members and creating an environment where our people thrive.

Now is an exciting time to join us. You'll be part of a high-performing, values-driven team where people are at the heart of everything we do — and in return for your talent, you'll have the opportunity to grow, make an impact, and be proud of the difference your work makes.

About the role

As a Risk Partner (Line 1) you'll play a critical role in embedding effective risk management practices within the business. This role is responsible for identifying, assessing, managing, and reporting on business risks, ensuring robust controls are in place, and driving continuous improvement to uplift risk maturity across the function.

You'll engage with your business area to build risk awareness and continuously improve risk related processes and systems. The role includes issue and incident management using our Enterprise Risk Management system, creation of risk insights and contributing to business level and governance reporting.

About you:

• 3+ years of operational risk and/or compliance management experience in a line 1 or line 2 risk role
• Experience across multiple financial services business
• Experience in embedding Risk Management and Compliance practices
• Experienced in the Health and/or Life Insurance Industry
• Data analysis, visual reporting and governance / assurance report writing skills
• Change management experience in agile environments
• Confidence in constructive challenge and able to lead and influence decisions when required
• Confidence in working with Senior management
• Pivots effectively across wide subject matter, can deal with ambiguity and different perspectives
• Strong issue diagnosis / root cause / problem solving skills
• Practical understanding of the regulatory, compliance and legal environment Southern Cross is exposed to
• Superb communication skills and can effectively convey messages with varied audiences using different methods
• Demonstrated ability to quickly develop and maintain strong collaborative relationships, to influence and engage with a number of stakeholders to achieve business objectives
• Must be able to work from the Auckland office and align with the flexible working requirements of the business.

Our values who we are and what's important to us.

Ngākau nui. Āhurutanga. Tikanga.

Join a team that's always there, always real, always true. If you thrive in a purpose-driven, diverse and supportive culture, we think you'll love working with us

What we offer you

• five days of wellbeing leave per year (pro-rated for part-timers)

• health insurance for you and your immediate whānau

• life insurance cover and discounts on pet and travel insurance

• extra parental leave benefits and financial wellbeing support

• ability to participate in our workplace wellbeing programme.

But that's not all. If you need more time to support your whānau, we offer work-life balance, a hybrid environment and each year you have a volunteer day to spend with your team contributing to a cause or community of your choice.

We are proud to be Rainbow Tick accredited, and we facilitate an active employee-led Diversity, Equity and Inclusion Forum which supports many diverse groups including our Māori network, Pasifika Collective, Neurodiversity and Whānau Support networks.

If you share our commitment and passion, we'd love to hear from you.