Operations & Administration Assistant

1 day ago

Invercargill Central, New Zealand HR South Full time NZ$40,000 - NZ$60,000 per year

The Plant Store is an innovative e-commerce business based in Invercargill, delivering plants, garden design and installation nationwide. Our team combines digital tools with practical expertise to help people create gardens that look good and work well.

We're growing and are now looking for a practical, organised and detail-focused Operations & Administration Assistant to join our operations team, working Monday to Friday.

This full-time role starts in January 2026 and will be responsible for ensuring seamless order processing, and providing support across logistics, customer service triage, website administration, content collection and other general admin and operational tasks required to ensure the overall efficiency of our business.

What you'll do

You'll enjoy variety in your work, with responsibility for a range of operational and administrative tasks, including (but not limited to):

- Processing daily customer orders

- Preparing freight labels and supporting dispatch

- Supporting the customer service team with direct client interaction when required

- Monitoring social media channels and redirecting messages when needed

- Updating the website with product info and availability details

- Capturing photos and short videos of plants and seasonal stock

- Providing team-wide support in relation to general admin tasks

About you

Our ideal candidate will be:

  • Organised, accurate and reliable
  • Confident using digital tools and learning new systems quickly
  • Comfortable mixing admin, customer tasks and hands-on support in a diverse role
  • A clear communicator (written and verbal) with a positive, team-first attitude
  • Someone who enjoys working in a small team and fast-moving environment, and is willing to pitch in as required

What we offer

We are proud to offer the successful candidate:

  • A supportive team that works together and supports each other
  • Varied work tasks across operations, logistics, customer service and content
  • A workplace that values initiative, learning and rapid progression
  • Straightforward, collaborative leadership, no politics and open idea sharing
  • A business that's growing fast prioritises investment in up-to-date digital tools and services
  • A culture that's innovative, fun and driven
  • A permanent, full-time role with an established business - and room to develop your skills

If you like variety in your day, take ownership of your work, and enjoy being part of a team that gets things done to the highest standard, we'd like to hear from you.

Email for more information or apply online now via Seek. Please note email applications are unable to be accepted.

Applications close Friday 28 November 2025.

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