Account Manager

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

What is the Opportunity?

We are seeking an experienced Account Manager to join our passionate, highly driven and successful sales team based in Auckland. This is a 12-month contract role with a strong focus on continuing the growth and current trajectory of this high-performing territory. The primary focus of the role is to promote and sell the products and services of Arjo, manage customer relationships, provide clinical and technical support, and develop and implement business plans in an effective and ethical manner.

We are looking for a person to:

• Network widely with key opinion leaders throughout the Auckland region facilities.
• Lead the conversation with health executives in order to identify, grow, develop and maintain key customer relationships.
• Identify new high-growth markets for new products.
• See your ideas in action, by developing a strategic plan and business strategies for new products.
• Achieve and exceed sales budgets and targets. Maintain and grow capital, consumable, rental and aftermarket revenues.
• Manage account/customer relationships - maintain and develop relationships and rapport with key customers and influences.
• Explore new frontiers by identifying new revenue streams for existing product lines and lead annual market analysis by intelligence gathering on customers and competitors.
• Develop and implement business plan for territory – includes establishing and monitoring sales objectives, developing and executing plans to meet those objectives especially for prioritised customers.
• Manage the sales process including trial, demo, in-service in all departments of Acute, Long Term Care and Homecare facilities (including but not limited to hospital wards, operating theatres, ICU, emergency departments, other specialty departments, retirement villages, rest home & hospitals, schools and special needs facilities, private homes and other care facilities).
• Provide clinical support to customers including appropriate clinical and practical training.
• Plan, implement and present Insight Assessments, ProAct Assessments and other Outcome Programmes to customers.

To be successful in this position, you will ideally possess:

• At least 3 years clinical experience with an ambition to move into a Sale role and/or Sales experience in critical, acute care or Aged Care, selling direct into the hospital environment.
• Outstanding consultative selling abilities and excellent interpersonal skills with all potential customers in a facility including executive level customers.
• An obvious passion for exceeding your customer's expectations.
• A proven sales record of exceptional performance within the medical device industry and the ability to meet quotas. A 'new' business mentality with a strong desire to succeed.
• Polished, a strong impact and presence with the ability to motivate, influence people and a clear communicator.
• Local knowledge of the healthcare market and established relationships with potential customers.
• The ability to work collaboratively with both customers and colleagues.
• Commercial awareness.
• Ability to work under pressure. Energetic and highly motivated. Be able to negotiate around challenging scenarios.
• Excellent organisational, time management, planning and analytical skills.
• A high level of confidence and comfort in various health care/medical settings and environments (i.e. hospitals, long-term care or disability accommodation, mental health facilities).
• A high level of empathy and sensitivity to patients, residents and staff in health and medical settings.
• Proficient computer skills.

What We Will Offer In Return

Work in a highly engaged and vibrant workplace culture. A flexible work environment, including hybrid (remote and office) work arrangements. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

This role includes a Car Allowance as part of the remuneration package.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Successful applicants will be required to undergo a Drug & Alcohol Screening, Reference Checks and a National Police Check prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your application