Food and Beverage Supervisor

6 days ago

Queenstown Central, New Zealand Millennium Hotels and Resorts Full time NZ$58,240 - NZ$64,320 per year

Lead Where the Lakes Meet Service Excellence

Sitting just moments from the buzz of Queenstown's town centre and the edge of Lake Wakatipu, Copthorne Hotel and Resort Queenstown Lakefront is a place where adventure and hospitality meet.

Whether guests are gearing up for the mountains or winding down from a lake cruise, our team is here to make every moment count.

We live by A Thousand Ways of Happiness, and we're committed to creating unforgettable experiences through genuine connections, vibrant energy, a relentless drive to go further, and genuine care for our guests and each other.

The Role:

As Food & Beverage Supervisor, you'll take charge of service delivery across restaurant, bar, and room service operations. From shift briefings and team coaching to ensuring smooth service flow and stock control, you'll be the calm in the rush, the motivator in the quiet, and the extra eyes for our Restaurant Manager.

You'll assist in training the team, handling guest interactions, keeping standards sharp, and helping drive our upselling and guest engagement goals.

This is a fast-paced, hands-on role for someone who thrives in a buzzing service environment.

What we offer:

  • A key role in a high-energy team at one of Queenstown's best-located hotels
  • Career growth within one of New Zealand's largest and most respected hotel groups
  • Staff meals, hotel discounts, training pathways, and health insurance discounts
  • A work environment where professionalism, warmth, and energy are always on

What you bring:

  • Experience supervising or leading in a hospitality or hotel food & beverage setting. 1+ years in Supervisory role essential.
  • Confident communication and the ability to lead by example on the floor.
  • A sharp eye for service detail and the energy to keep things moving
  • LCQ, First Aid, Duty Managers Certificate (Or ability to obtain)
  • Passion for team development and genuine guest service
  • Must be able to work weekends and public holidays

Take your next step in a leadership role and help shape memorable guest experiences right on the lakefront. This is more than just a job—it's your place to grow, shine, and lead with purpose. This role offers 30+ hours per week, with a pay rate of $28–$31 per hour.

Must have valid working rights for New Zealand and willingness to commit to the role and company long term.

We may close this role early if we find the right now.

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