Food and Beverage Supervisor
2 days ago
Sherwood Queenstown is a sustainably-minded, boutique hotel set on three acres of alpine hillside overlooking Lake Wakatipu and the Remarkables. Blending rustic charm with modern comfort, it offers a unique retreat focused on wellness, creativity, and community. Guests enjoy thoughtfully curated rooms, seasonal cuisine from its award-winning restaurant, and a vibrant cultural calendar featuring live music, art, and wellness experiences. Sherwood is more than a place to stay - it's a place to connect with nature, self, and others.
Role Overview
The Food & Beverage Supervisor at Sherwood Queenstown plays a key role in delivering exceptional guest experiences across our acclaimed Two-Hat restaurant and event spaces. This position is responsible for overseeing day-to-day operations during shifts, maintaining service standards, and ensuring compliance with hotel policies. The role involves supervising and supporting a diverse team, managing resources efficiently, and fostering a collaborative, professional environment that reflects Sherwood's commitment to quality and sustainability.
Key Responsibilities
• Supervise daily operations of food and beverage outlets, ensuring smooth service and adherence to standards.
• Respond promptly to guest needs and resolve issues to maintain a premium experience.
• Coordinate staffing, training, and performance management to build a skilled and motivated team.
• Monitor stock levels, requisitions, and assist with monthly inventory to maintain par levels.
• Ensure compliance with hotel policies, OH&S guidelines, and cashiering procedures.
• Maintain cleanliness, organisation, and security of all areas, including public spaces and storerooms.
What We Are Looking For
• Previous experience in a supervisory role within food and beverage or hospitality.
• Strong leadership and communication skills with the ability to motivate and guide a team.
• Excellent organisational skills and attention to detail in a fast-paced environment.
• Sound knowledge of OH&S standards and compliance requirements.
• Ability to manage rosters, control payroll costs, and support budget targets.
• Flexible availability, including weekends, evenings, and public holidays.
Benefits & Perks
When you join EVT, you have access to Incredible team member discounts from your first day on-the-job
• 50% off stays at EVT hotels – Rydges, QT, Lylo and more.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company
Join Sherwood Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker Join and make a positive impact on our people, communities, and environment every day.
Sherwood is part of EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
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