Digital Communication and Engagement Coordinator

As part of our Hamilton City Council team, you'll be improving the wellbeing of Hamiltonians alongside more than 1400 people, in 28 business units, across 20 sites.

The scale of what we do is massive and the people who do it are passionate. We're proud of the work we do and the difference we make in our community.

Our Communication and Engagement Unit is here to connect the community with Council. We work as strategic partners across our organisation to keep our residents informed and involved with the decisions Council makes.

Being a part of Hamilton City Council is a chance to impact a city, add value to our community, embrace challenges and grow your career.

As the Digital Communication and Engagement Coordinator, you will support the delivery of up-to-date engaging websites social media channels, and other digital communication tools. Reporting to the Digital Media Manager and as a critical member of the Communication and Engagement Unit, you will support the team across a range of tasks to ensure the Council has world-class digital communication tools that effectively reach and connect with our community. 

Some of the key outcomes for this role include:

• Support the corporate website and associated other websites. Including, updating content, driving use, and maintaining the content management system.

• Send Council e-newsletters, news stories and updates.

• Provide reports, insights, and analysis on digital channel usage.

• Assist with video creation, including overseeing our YouTube channel, video subtitling and liaising with suppliers.

• Respond to social media questions and comments, and support digital advertising.

Experience with digital communication – ideally including:

• website publishing o social media management
• email marketing o video and photo content creation
• great verbal and written communication skills with the ability to work effectively with a diverse range of stakeholders
• ability to operate independently, anticipate requirements and monitor workload
• ability to handle multiple jobs at once and competing priorities.

You will ideally bring 1-2 years' experience in a similar role, but this role could also suit a new graduate ready to make an impact. You will be joining a talented, collaborative and professional team.

He aha te wariu o te utu kaimahi? | What's the salary? 

Circa $63K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei: Apply Now 

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 4/12/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.