Office Administrator

4 days ago

Mount Roskill, New Zealand Happy Mobility Full time US$40,000 - US$70,000 per year

About the role

This is a full-time, 30 hours role based in our Mount Roskill, Auckland office. As our Office Administrator & Taxi Dispatcher, you will be responsible for the smooth running of our office operations as well as coordinating our fleet of taxi drivers to ensure prompt and efficient service for our customers.

What you'll be doing

  • Manage the day-to-day administrative tasks of the office such as answering phones, handling customer inquiries, organising meetings and event logistics, and maintaining office supplies
  • Dispatch taxi drivers to respond to customer booking requests in a timely manner
  • Monitor the availability and location of drivers to ensure efficient allocation of jobs
  • Liaise with drivers to provide them with necessary information and support
  • Maintain accurate records of customer bookings, driver activities, payroll, and other key operational data
  • Provide excellent customer service to both internal and external stakeholders
  • Support with other ad-hoc administrative duties as required

What we're looking for

  • At least 2 years of experience in an office administrator or dispatcher role, preferably within the transport or logistics industry
  • Strong communication and interpersonal skills with the ability to liaise effectively with a range of stakeholders
  • Excellent organisational and multitasking abilities to manage competing priorities
  • Proficient in using office software such as Microsoft Office suite
  • Good problem-solving skills and a calm, patient demeanor when dealing with customer enquiries
  • Knowledge of transport dispatch systems and operations would be an advantage

What we offer

At Happy Mobility, we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, opportunities for career development, and flexible working hours, Monday to Friday from 9:00am till 3:00pm.

About us

Happy Mobility is a leading provider of disability taxi service provider in the Auckland region. With a fleet of 10 vehicles and a team of dedicated drivers, we pride ourselves on delivering exceptional customer service and reliability. Our mission is to make getting around the city as convenient and stress-free as possible for our customers.

If this role appeals to you, we encourage you to apply now

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