Administration Support Representative

1 week ago

Auckland City, New Zealand Hato Hone St John Full time

**Company Description** Ko wai m**ātou**: - **About us**: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. **Job Description** He aha te tūranga** - About the role**: Our telecare team have an exciting opportunity for a confident, tech-savvy and multi-tasking administrator to join them. The role is full time, 40 hours per week This role will provide administration & high-level customer service support to meet the needs of our customers. You will be responding to customer queries through outbound responses via calling or written communications to deliver exceptional customer service - Ensuring all administration processes and requirements are completed efficiently, accurately and within required time frames - Build and maintain effective relationships with team members and all internal and external stakeholders - Appropriately action all outbound enquiries, promptly delivering accurate and professional advice and support on all Telecare products - Resolve customer complaints effectively and speedily, and escalate where appropriate - Contribute to the development and implementation of new ideas/approaches that will enhance our service and reputation **Qualifications** Ko wai koe**: - About you**: To be successful in this role, you will have: - Call Centre experience would be advantageous - exceptional customer service skills; active and effective listening, speaking clearing and articulately, adaptability and flexibility to finding resolutions - Highly organised with the ability to prioritise tasks and manage time - Strong written and verbal communication skills, with excellent attention to detail - "Can do' attitude and team player focused on delivering outcomes - Understanding of the sales process and customer relationship development skills The most important attributes we are looking for is attitude and the willingness to learn. We will develop the right person who has the desire to work with purpose. **Additional Information** Me pēhea te tuku tono - How to apply** For further information please contact **Cheru Pillay on 027 215 0197** for a confidential discussion. - At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs._ E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. - If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process._

  • Customer Care Representative/administrator

    6 days ago

    Auckland City, New Zealand Chandler Macleod Full time

    Do you have experience in phone-based Customer care and Administration? Do you have a proven record for delivering excellence for your customers and achieving positive results for your team? If you answered yes, then we want to hear from you. **About the role - Atu mo te mahi** We are looking for experienced Customer Care Representatives/Administrators,...

  • Customer Support Representative Lead

    4 days ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** **Customer Support Representative Lead | Manurewa Leisure Centre+Te Matariki Clendon Community Centre** You will be joining our team in the Manurewa Leisure Centre and the Te Matariki Clendon Community Centre whose main goal is to inspire Aucklanders to be more active. The shift: Monday - Friday hours will be between...

  • Customer Support Representative

    2 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    **Help us get "More Aucklanders more active, more often”**: - **Enjoy free use of Centre facilities plus a range of other benefits**: - **Great development pathway and multiple opportunities within Auckland Council** **He angitūtanga: The opportunity** Get aucklanders to be more active! You only get one chance to make a fantastic first impression and our...

  • Customer Support Representative

    2 weeks ago

    North Shore City, Auckland, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** **Customer Support Representative | Glenfield Pool and Leisure Centre** You will be joining our team in the Glenfield Pool and Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make...

  • Customer Support Representative

    6 days ago

    Auckland City, New Zealand Auckland Council Full time

    **Help us get "More Aucklanders more active, more often”**: - **Enjoy free use of Centre facilities plus a range of other benefits**: - **Great development pathway and multiple opportunities within Auckland Council** **He angitūtanga: The opportunity** Get aucklanders to be more active! You only get one chance to make a fantastic first impression and our...

  • Customer Support Representative

    2 days ago

    Auckland City, New Zealand Hall's Group Full time

    Opportunity to work for a leader in refrigerated transport - Career opportunities & Amazing Employee Benefits Programme! - Working with a great team **Customer Support Representative** Due to an internal promotion we are looking for a Customer Support Representative to play a key part of our Takanini based team providing our customers with professional...

  • Customer Support Representative

    2 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    **Join a great team dedicated to making a positive contribution within the local community**: - **Part time role - 8 hours per week.**: - **Fantastic benefits, including free use of the facility** **He angitūtanga: The opportunity** You will need to be available for at least one 1-weekday shift and 1-weekend shift, for a minimum of 4 hours each shift as...

  • Events Support Administrator

    1 week ago

    Auckland City, New Zealand HAYS Full time

    Are you a bubbly person looking for the next step in your career? This role might be for you! **Your new company** Our client exists to serve New Zealand’s design community and represent its interests to the wider world. **Your new role** The Events Administrator will work with and support the CEO to deliver events through the year and ensure the events...

  • Customer Support Representative

    1 week ago

    Auckland City, New Zealand LIVING CLEAN NZ LIMITED Full time

    LIVING CLEAN NZ LIMITED is a leading provider of eco-friendly cleaning products committed to promoting sustainable living practices in New Zealand. Our mission is to offer high-quality, non-toxic cleaning solutions that are safe for both people and the environment. We take pride in our dedication to customer satisfaction and our contribution to a healthier...

  • Customer Support Representative

    1 week ago

    North Shore City, Auckland, New Zealand Auckland Council Full time

    **24 hours, located at our fantastic Birkenhead Pool & Leisure**: - **Join a great team dedicated to making a positive contribution within the local community**: - **Fantastic benefits, including free use of the facility** **He angitūtanga: The opportunity** You will be joining our team in Birkenhead Pool & Leisure whose main goal is to inspire...