Rates Administrator

2 weeks ago

Tauranga, New Zealand Bay of Plenty Regional Council Full time

**Thriving together - mō te taiao, mō ngā tāngata.**
Our environment and our people go hand-in-hand.
- **
Are you an experienced multi-tasking administrator?**:

- **Do you thrive in a dynamic environment where each day brings new challenges?**:

- **Full time, fixed term opportunity based in the Bay of Plenty.**

If you have previous experience in administration or accounts roles and enjoy interacting with people, this could be the ideal fit for you

**Te āhuatunga a te tūranga | About the role**

We have a full-time temporary role within our team to provide high level administrative support, supporting the critical functions to provide efficient and effective rates administration and customer services at Toi Moana | Bay of Plenty Regional Council.

Reporting to the Rates Engagement Team Leader, you will provide excellent administrative and customer service to both our internal and external customers, helping to provide an efficient and customer-centric rates collection function. Supporting the rates team, you will:

- Assist the Rates Team with processing and responding to customer requests
- Maintaining accurate ratepayer data in the Rating Information Database
- Assisting ratepayers in setting up payment plan arrangements
- Assist with daily bank receipting tasks.
- Undertaking necessary administration tasks as assigned

**Ō pūmanawa | Your skills and experience**

We are seeking an experienced administrator who can juggle many competing priorities at once and take it all in their stride. Time management and having an organised approach to work will be second nature to you. You will be a clear communicator, have great attention to detail and be a quick learner. You will also have:

- NCEA level 3 or equivalent
- Minimum of 3 years relevant work experience
- Excellent attention to detail
- Outstanding customer service skills
- IT savvy and able to work with databases
- Ability to manage time effectively and prioritise workload
- A high level of communication skills (both written and oral)
- A “can-do” attitude and ability to problem solve.

**Ko wai mātou | Who we are**

Toi Moana Bay of Plenty Regional Council is responsible for land, air and water as well as public transport and economic development. A major focus of our work involves looking after the environment. We manage the effects of people's use of freshwater, land, air and coastal water. However, we also have a broader responsibility with others for the economic, social and cultural well-being of the regional community.

We are a values-driven organisation, that really cares about our people. Who you are is important to us and we welcome diversity as an opportunity to grow our teams and are keen to support people of all gender identities, ages, ethnicities, sexual orientations, religions and abilities. We want Toi Moana to be a place where you bring your whole self to work.

Highlights of working with us include:

- Varied and challenging work.
- A supportive and collaborative work environment.
- Flexibility with the way you work.
- A competitive remuneration and leave package, including additional paid leave over Christmas/New Year, employer paid insurance, well-being initiatives.
- A commitment to supporting you grow and develop.

**Me pēhea te tuku tono** | How to Apply**

Click APPLY NOW or contact Charlie Roddick** **on 0800 884 880 for a confidential discussion.

**Applications close 5pm, Friday 6 September 2024 and will only be accepted online.

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