Customer Service Representative

2 weeks ago

Tauranga, New Zealand Service Foods Ltd Full time

**We are looking for a dynamic and motivated Customer Service Representative to join the Night Shift team at our Tauranga branch and contribute to our ongoing success.**:
**The Role**:
As a Customer Service Representative, you will play a key role in driving sales and enhancing our business’s reputation. Your passion for customer service, coupled with strong negotiation skills, will help you prospect new clients, qualify leads, and turn them into loyal customers.
- Permanent, Part time role; immediate start.
- Location: Porutu Place, Tauriko
- Roster: Sunday night (05:00 pm till 11:30 pm); with additional hours available for leave coverage.

**The job**:

- Prospect new clients and convert them into loyal customers through outbound calls.
- Build rapport with customers, understand their needs, and recommend suitable products.
- Provide excellent customer service and maintain accurate CRM records
- Alerting customers about new offerings.
- Enter customer orders in Sage, communicate with procurement and customers in a timely manner on order fulfilment
- Follow up on customer queries, complaints, requests and following through outstanding credits

**The requirements**:

- Proven experience in Customer services, outbound telesales or another sales/customer service role.
- Must possess outstanding verbal and written communication abilities in English
- Tertiary qualification beneficial.
- Track record of meeting sales quotas, ideally over the phone.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of Salesforce would be advantageous.
- Exceptional communication, organizational and time-management abilities.
- Ability to handle rejection calmly and negotiate effectively.
- Flexibility to adapt to changing priorities and deadlines.
- Knowledge of the food service industry is a plus.
- Proactive, self-motivated, and able to work independently.

**Why Join Us?**

At Service Foods, we are committed to fostering a culture of innovation, teamwork and continuous improvement. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand HAYS Full time

    A great opportunity for an experienced Customer Service agent to join a well known organisation.**Your new company** Join a reputable, eco-friendly organisation who specialise in manufacturing roofing products used by homeowners, commercial building owners, builders and farmers across the country. **Your new role** We have an opportunity for a motivated...

  • Customer Service Representative

    5 days ago

    Tauranga, Bay of Plenty, New Zealand The Warehouse Full time NZ$40,000 - NZ$60,000 per year

    locationTauranga, Bay of Plenty Region, New ZealandcategoryIn-StoreTypeFull-timePosted: Dec 1st 2025Company DescriptionNoel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major...

  • Customer Service Representative

    4 days ago

    Tauranga, New Zealand Bapcor New Zealand Full time

    Are you a natural communicator and relationship builder? - Mon to Fri regular hours, with alternative Sat mornings - Amazing team culture, development opportunities and awesome manager support Time for a new beginning? How about working for a company that likes to see its staff progress and build a career. If you have a keen go getter personality, a good...

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand Westpac New Zealand Full time

    Customer Service Representative, Tauranga Crossing - Tauranga Crossing Branch | Tauriko - Full time, Permanent position - Tuesday to Saturday Mō te tūranga | About the Role The team at Tauranga Crossing are a lively bunch, we work hard but also love letting our hair down! We’re looking for an enthusiastic team player who wants to roll up their sleeves...

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand Westpac New Zealand Full time

    Customer Service Representative, Tauranga Crossing - Tauranga Crossing Branch | The Lakes - Full time, Permanent position - Tuesday to Saturday Mō te tūranga | About the Role At our Tauranga Crossing branch, we’re not just a team — we’re a lively crew of go-getters who thrive on connection, collaboration, and a good laugh. As a Customer Service...

  • Customer Service Representative

    6 days ago

    Tauranga, New Zealand Noel Leeming Full time

    **Company Description** At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live...

  • Customer Service Representative

    4 days ago

    Tauranga, New Zealand Noel Leeming Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...

  • Customer Service Representative

    5 days ago

    Cameron Road, Tauranga , New Zealand Noel Leeming Full time NZ$43,000 - NZ$60,000 per year

    Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.Our stores offer a wide range of...

  • Senior Customer Service Representative

    3 days ago

    Tauranga, Bay of Plenty, New Zealand IFF Full time NZ$60,000 - NZ$80,000 per year

    Job SummaryAre you ready to take your skills to the next level and make a real impact?IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.Taura Natural Ingredients is a global manufacturer and supplier of functional fruit ingredients for leading brand...

  • Sales Representative

    1 day ago

    Tauranga, Bay of Plenty, New Zealand NZWindows Full time NZ$60,000 - NZ$90,000 per year

    Company DescriptionNZWindows, established in 1990, is a leading provider of aluminium windows and doors across the North Island of New Zealand. With six branches located in the Bay of Plenty, Waikato, Auckland, Coromandel, Whakatane, and Wellington regions, NZWindows is renowned for delivering high-quality products and services. As manufacturers of the...