Customer Service Representative

5 days ago

Cameron Road Tauranga New Zealand Noel Leeming Full time NZ$43,000 - NZ$60,000 per year
Company Description

Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.

Our stores offer a wide range of products, and our Passionate Experts provide end-to-end service from offering support and advice to delivering and installing purchases. Customers rely on us to help them walk away with the perfect product to suit their needs.

Job Description

What Will You Be Doing?

We're on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include:

  • Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
  • Helping with service repairs and sales inquiries.
  • Proactively addressing and resolving customer concerns.
  • Supporting administrative tasks.

You'll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.

Who Are We Looking For?

This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.

This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

Please note that this position does require you to work both weekend days 

Qualifications

Ideally, you will have:

  • Proven experience in retail, hospitality, or a customer-facing role
  • Excellent Communication Skills
  • A positive, can-do attitude
  • The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
  • A passion for helping others and your team
  • Experience using a point of sales system is beneficial
  • An interest in tech
Additional Information

What can Noel Leeming offer you?

  • Team Card: Awesome Warehouse Group discount card for all our brands
  • Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
  • Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
  • Counseling: Through Benestar, you can access free confidential counseling and advice.
  • Career Progression: an excellent steeping stone into other internal opportunities.
  • Plus loads more 

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand Service Foods Ltd Full time

    **We are looking for a dynamic and motivated Customer Service Representative to join the Night Shift team at our Tauranga branch and contribute to our ongoing success.**: **The Role**: As a Customer Service Representative, you will play a key role in driving sales and enhancing our business’s reputation. Your passion for customer service, coupled with...

  • Customer Service Representative

    4 days ago

    New Zealand HMOBILE LIMITED Full time

    **YUVRAJ SEHAJ TYRES & AUTOMOTIVE LIMITED, Auckland** Looking for a Customer Service Representative, who can handle our busy Automotive repair store. Working as a Customer Support Representative, right from the first smile you will be responsible for ensuring an effective and professional frontline service to our diverse customer base, dealing with a wide...

  • Customer Service Representative

    2 days ago

    New Zealand Toyota New Zealand Full time

    **ABOUT ALBANY TOYOTA** Albany Toyota is a family owned and operated leading Auckland vehicle dealership, with over 30 years of experience in the automotive industry. We specialise in vehicle sales, service, parts, and finance. At Albany Toyota we believe in going the extra mile to deliver an outstanding level of service to our customers, therefore we are...

  • Customer Service Banker

    3 days ago

    Cameron Road Store, Cameron Road, New Zealand Bank of New Zealand Full time NZ$40,000 - NZ$100,000 per year

    Worker Type:PermanentHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career...

  • Customer Service Representative

    2 weeks ago

    New Zealand RAZAQ ENTERPRISE LIMITED Full time

    **TWO **Customer Service Representatives are required for our busy **G.A.S stations** in **Auckland **(Otahuhu & Papatoetoe). This is a **Permanent Fulltime r**ole with a guaranteed **30 hours a week r**oster. Wages will be from $29.66 to $32ph depending on skills and experience and due diligence. **The job includes**: - Greeting customers and...

  • Customer Service Representative

    2 days ago

    New Zealand Survitec Group Limited Full time

    **Vacancy Title**:Customer Service Representative*** **Vacancy Location**:Nelson, New Zealand** **Engagement Type**:Fixed Term Contract - 12 Months, Full Time** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design,...

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand HAYS Full time

    A great opportunity for an experienced Customer Service agent to join a well known organisation.**Your new company** Join a reputable, eco-friendly organisation who specialise in manufacturing roofing products used by homeowners, commercial building owners, builders and farmers across the country. **Your new role** We have an opportunity for a motivated...

  • Customer Service Representative

    4 days ago

    New Zealand Tahua Full time

    Our Torpedo7 brand lives and breathes outdoor sports and adventure, and we’re passionate about helping our customers do the same. Because our people use our products themselves, we pride ourselves on being able to help customers choose exactly the right gear and seeing them out there too! We believe that immersing yourself in the great outdoors isn’t...

  • Customer Service Delivery Representative

    2 days ago

    New Zealand Belron New Zealand Full time

    Smith&Smith is proud to be New Zealand's leading vehicle glass repair and replacement business, and we make a difference with real care for our customers. We are looking for few Amazing Customer Service Delivery Representatives (permanent 25 hours per week). If you are someone who wants to make a difference with real care and work with confident, genuine,...

  • Customer Service Representative

    4 days ago

    New Plymouth, New Zealand NZ Post Full time

    Customer Service Representative | On Call | Taranaki The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff. Based at our Taranaki Operations...