Customer Service Representative

6 days ago

Tauranga, Bay of Plenty, New Zealand The Warehouse Full time NZ$40,000 - NZ$60,000 per year

location

Tauranga, Bay of Plenty Region, New Zealand

category

In-Store

Type

Full-time

Posted: Dec 1st 2025

Company Description

Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.

Our stores offer a wide range of products, and our Passionate Experts provide end-to-end service from offering support and advice to delivering and installing purchases. Customers rely on us to help them walk away with the perfect product to suit their needs.

Job Description

What Will You Be Doing?

We're on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include:

  • Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
  • Helping with service repairs and sales inquiries.
  • Proactively addressing and resolving customer concerns.
  • Supporting administrative tasks.

You'll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.

Who Are We Looking For?

This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.

This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

Please note that this position does require you to work both weekend days

Qualifications

Ideally, you will have:

  • Proven experience in retail, hospitality, or a customer-facing role
  • Excellent Communication Skills
  • A positive, can-do attitude
  • The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
  • A passion for helping others and your team
  • Experience using a point of sales system is beneficial
  • An interest in tech

Additional Information

What can Noel Leeming offer you?

  • Team Card: Awesome Warehouse Group discount card for all our brands
  • Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
  • Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
  • Counseling: Through Benestar, you can access free confidential counseling and advice.
  • Career Progression: an excellent steeping stone into other internal opportunities.
  • Plus loads more

  • Senior Customer Service Representative

    4 days ago

    Tauranga, Bay of Plenty, New Zealand IFF Full time NZ$60,000 - NZ$80,000 per year

    Job SummaryAre you ready to take your skills to the next level and make a real impact?IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.Taura Natural Ingredients is a global manufacturer and supplier of functional fruit ingredients for leading brand...

  • Sales Representative

    2 days ago

    Tauranga, Bay of Plenty, New Zealand NZWindows Full time NZ$60,000 - NZ$90,000 per year

    Company DescriptionNZWindows, established in 1990, is a leading provider of aluminium windows and doors across the North Island of New Zealand. With six branches located in the Bay of Plenty, Waikato, Auckland, Coromandel, Whakatane, and Wellington regions, NZWindows is renowned for delivering high-quality products and services. As manufacturers of the...

  • Customer Service

    6 days ago

    Tauranga, Bay of Plenty, New Zealand NetYourJob Full time NZ$40,000 - NZ$60,000 per year

    Monday - Friday, full-time roleTauranga, Full Time, Customer ServicePlease Quote Reference Number 14452- Plenty of variety, responsibility, and team support- Take ownership of your work & grow your skills in a well-established local team- Join a proudly Kiwi-owned, market-leading businessLove working with people and delivering great service?Tauranga Office...

  • Sales Representative

    6 days ago

    Tauranga, Bay of Plenty, New Zealand ABBAS Balustrades | Handrails | Gates | Fences Full time NZ$60,000 - NZ$80,000 per year

    About the opportunity:We havean exciting opportunity for a motivated, results-driven Sales Representative to joinourteam. The role focuses on both business development and servicing a strong existing client base in the construction sector. You'll be part of an inclusive, down-to-earth team that values collaboration, initiative and accountability, as well as...

  • Storeperson - Driver

    4 days ago

    Tauranga, Bay of Plenty, New Zealand service foods Full time NZ$50,000 - NZ$70,000 per year

    Do you thrive in a fast-paced, hands-on environment where your contribution truly matters?Join Service Foods Tauranga as a Store Person – Driver and become part of a growing, supportive team that values hard work, collaboration, and a positive attitude.About the RoleLocation: Porutu Place, TaurikoEmployment Type: Permanent, full timeStart Date:...

  • Field Service Technician

    6 days ago

    Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full time

    As the customer base continues to grow and expand throughout New Zealand, Liebherr Earthmoving and Material Handling Division is seeking an experienced and motivated Plant Mechanic. In this role you will be based out of the Tauranga Branch and work in the field across the greater Bay of Plenty, New Zealand on our broad range of equipment including...

  • Mechanic - Birch Ave, Tauranga

    2 days ago

    Tauranga, Bay of Plenty, New Zealand Tony's Tyre Service Full time NZ$172,800 - NZ$190,400 per year

    Looking for a new challenge? Seeking a qualified and experienced Mechanic for our Tauranga retail store on Birch Ave. Great pay and work-life balanceThe RoleWe are actively seeking an experienced and qualified Mechanic to join us working in our Birch Ave retail store in Tauranga. This is a full-time permanent role working 40 hours per week, across Monday to...

  • Senior Fleet Tyre Technician-BOP

    6 days ago

    Tauranga, Bay of Plenty, New Zealand Carter's Tyre Service Full time NZ$55,000 - NZ$77,000 per year

    Senior Fleet Tyre TechniciansCarters Tyre Service Ltd - Bay Of PlentyFulltime Permanent RoleMinimum of 40 hrs. and Maximum of 55 hrs in a weekWage $25-$35 an hourGreat locationNo two days are the same in this hands-on, customer facing positionMore than just a job - you will be joining a great team with real career opportunitiesAbout the job: Carter's Tyre...

  • Storeperson - Driver

    4 days ago

    Tauranga, Bay of Plenty, New Zealand Service Foods Ltd Full time NZ$47,000 - NZ$70,000 per year

    Do you thrive in a fast-paced, hands-on environment where your contribution truly matters?Join Service Foods Tauranga as a Store Person – Driver and become part of a growing, supportive team that values hard work, collaboration, and a positive attitude.About the RoleLocation: Porutu Place, TaurikoEmployment Type: Permanent, full timeStart Date:...

  • Customer Specialist

    4 days ago

    Tauranga, Bay of Plenty, New Zealand ASB Bank Full time NZ$60,000 - NZ$90,000 per year

    ASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have an awesome opportunity for Customer Specialist...