Office Coordinator

**Start your game...**

Entain Australia & New Zealand are fearlessly revolutionising the sports, racing and wagering industry. We are committed to delivering exceptional and unforgettable customer experiences, fuelled by creativity, innovation, and a strong connection between our audience and industry. At the heart of our organisation is our People team who are dedicated to creating a vibrant, inclusive culture where every individual feels valued, supported, and inspired to grow both personally and professionally.

Our People team is seeking an Office Coordinator to help shape a welcoming, efficient, and supportive environment where everyone feels at home and empowered to do their best work. As our Office Coordinator, you are the reason everything runs smoothly. From onboarding new team members to supporting daily operations and remote sites, you'll ensure each employee has everything they need to thrive. Your role will foster a positive and dynamic workplace culture, where our teams can stay focused and productive, knowing they have a reliable and dedicated coordinator supporting their success every day.

This hands-on role is perfect for someone who thrives in dynamic environments, anticipates needs before they arise, and takes pride in shaping a workplace where people feel engaged, supported, and safe. As the face of our workplace, it’s essential for our Office Coordinator to be a genuine people person - someone who builds positive connections and is a dependable presence that colleagues can count on every day. Thanks to you, everything runs smoothly - and everyone feels the difference.

**Where and how you can work...**

We have offices expanding across multiple locations in New Zealand and Australia. _This is a full-time, on-site role based at our Auckland office, working Monday to Friday during standard business hours._

You will primarily support our Auckland office, with occasional travel to our nearby Auckland site and Hamilton office, ensuring smooth operations across all locations. As a valued member of the team, you’ll have the chance to make a meaningful impact in a dynamic, supportive work environment, while gaining valuable experience across multiple locations and teams.

**Your day-to-day...**
- Be the warm, dependable face of the office - the go-to for support, creating a welcoming experience for both employees and guests.
- Ensure smooth daily office operations by managing supplies, shared spaces, equipment, and service providers.
- Coordinate travel, accommodation, deliveries, and workspace logistics to support smooth employee experiences.
- Champion health, safety, and wellbeing through inductions, monitoring risks, and maintaining policy compliance.
- Perform regular safety checks and collaborate with key stakeholders to identify, report, and resolve workspace and vehicle-related risks.
- Deliver smooth onboarding experiences in collaboration with the People Team, ensuring new starters feel supported from day one.
- Plan and coordinate in-office events that bring teams together and reflect Entain’s values.
- Create a professional, people-first environment that supports daily needs and strengthens internal communication and connection.

**You're a match if you have**
- 2+ years of experience in a customer service role, with a strong focus on creating positive workplace experiences.
- Flexible and adaptable, with a calm, solution-focused approach under pressure.
- Strong interpersonal skills and confidence connecting with people at all levels.
- A positive, can-do attitude, paired with initiative, sound judgement, and a willingness to step up and get things done.
- A safety-first approach, with great attention to detail in maintaining clean, organised, and hazard-free spaces.
- Quick to learn new systems and processes, with excellent planning and organisational skills to deliver quality outcomes across a range of tasks.

**Who are we?**

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella - our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports. We're excited to be working alongside our other key NZ brands including Sport Nation, Trackside, and our brand new wagering brand betcha.

**Entain Lifestyle...**
- Paid Medical Insurance: Get covered with Southern Cross medical insurance for you and your f