Senior Trading Manager

Welcome to Hearts & Science
We are Hearts & Science, a global communications agency with offices around the world including Auckland, New Zealand.
We've always been about connecting things. It's in our name. We were created to challenge the restriction of either/or. The limitations of siloed thinking. Heart means creating more meaningful and valuable connections between brands, people and communities. Science meanscreatively harnessing data, technology and innovation to drive responsible connections at scale.
Connecting what matters to create Connections that Matter. Our over-riding purpose to impact advertising and media for good.

**We follow 3 key principles in everything we do**:

- Good & Growth: Balancing commercial growth with social good.
- Empathy & Data: Treating people as people, rather than a number.
- Ideals and Ideas: Using tried and tested ways combined with ingenuity.

Our Culture
Building our agency culture continuously is what makes us tick and is a deliberate focus for everybody in Hearts & Science no matter your role or level. Our ambition for our agency community is simple - Raise People to Their Higher Self by allowing them to bring their whole self to their role every day.
We strive to move individuals beyond the ‘narrow professional' self at work, so they are happier, braver, and more creative.
Our 3 key values inform everything we do, and we build and refresh these every year as an agency team:

- Beyond Ourselves - Being more than just a media agency
- Step Ahead - Continuously learning
- Enjoy the Journey - Because that's what it's all about, balance is essential

**Job Description**:
**Job Title**: Senior AV Trading Manager

**Direct Report**: Reporting into Head of Investment and Activation

Role overview
As the Senior AV Trading Manager, you will play a critical role in managing the negotiation, implementation and purchasing of linear and BVOD media across Hearts & Science's client portfolio. To be successful in this role, you will bring your strong history of TV trading experience, coupled with sound negotiation, relationship building skills and an eye for the emerging market.
Your role is responsible for understanding and managing TV costs for relevant client portfolios, ensuring you deliver against all required KPIs for audited clients and meeting any contractual obligations required through trading. As a part of your day-to-day responsibilities, you are expected to engage with the TV media market to ensure you and the team are well informed of new to market developments, audience trends, spend trends and market predictions.
Where applicable, you will also be expected support and mentor your direct team as well as agency's team members, and effectively contribute to the broader agency through active participation in agency initiatives.

Key areas of responsibilities in a nutshell
- TV Buying & Trading
- Relationship and Team Management (Internal & Supplier)
- Process & Ways of Working

TV Buying & Trading
- Prime responsibility of the role will be to manage the buying of all H&S AV clients, monitoring expenditure trackers and cost overview records for client portfolios across TV by financial year.
- Effectively manage and monitor campaigns daily, ensuring we are delivering as planned and strategies are executed as agreed.
- Working with the team to secure and agree market leading pricing.
- Oversees administration of buying: accurate and timely Pegasus uploads, collation and reporting of competitive and market data and ensuring all bookings are made and confirmed.
- Where required, delivers against clearly defined benchmarks and goals for audited clients.
- Leads delivery of data and is involved in regular communication with audit agencies alongside Implementation Director.
- Contributes to internal review of audit presentations prior to client meeting with Planning team.

Relationships & Team Management (Internal & Supplier)
- Build collaborative and fair relationships with TV media owners through active networking; be seen as setting the benchmark for how to conduct media relationships for the team, whilst building a network of industry contacts,
- Meets weekly with Planning Leads to understand priorities, with updates on performance, strategy implementation and market dynamics shared.
- Effectively navigate and resolve conflict externally with TV media partners.
- Exhibit sound business judgment to navigate through everyday client and team challenges and commands respect (and authority when needed).
- Where applicable, effectively motivate, lead, and train the (wider) team to maximise shared objectives.

Process & Ways of Working
- Quality control of output to internal and external teams, including clients.
- Establishes clear processes across all aspects of AV buying and information sharing.
- Media schedules / tracking sheets and all financials to ensure 100% accuracy.
- Maintain budget control through accurate buying.
- Working with wider Planning Team to manage clie