Resource Management Analyst

2 weeks ago

Auckland City, New Zealand Downer Group Full time

**Ko wai mātou | Our Organisation**

Downer is a significant player in the telecommunications industry within New Zealand. From cities to rural communities, from the Chatham Islands to Antarctica, our experts are delivering mobile and broadband coverage to keep communities connected. We are growing our business through delivering consistent service, excellence and by developing inspirational leadership with our people and customers.

**Te **kōwhiringa | The Opportunity**

The **Resource Management Analyst **oversees the forecasting, planning and scheduling of team members and resources for the NZ Telco business. Integral to the seamless operation of our centralised Work Management Centre, the Resource Management Analyst collaborates extensively with office and field teams to ensure effective management of labour costs, budgets and gross margin targets. This is a rare opportunity to join a high-performing team with excellent, established processes and would suit a workforce planning/ rostering specialist looking to break into the industry, or a Telecommunications industry professional looking for their next step.

**Nga pūkenga matua | Important Skills**
- Strong understanding of fundamental aspects of business including operations, scheduling management and financial management.
- Strong interpersonal skills and the ability to communicate effectively with internal and external stakeholders.
- Customer service orientation, with the customer at forefront of planning and scheduling resources.
- Intermediate to advance Excel skills and able to manage multiple software platforms simultaneously.Outstanding analytical skills and attention to detail, driving results through organising and leading resources.
- **Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**
- The opportunity to build your professional career in a multi-disciplined business environment.
- Attractive remuneration and access to Downer benefits including health & wellbeing initiatives.
- A supportive leadership team who believe our teams are our biggest asset and ensure our people are recognised and rewarded for the work that they do.
- A supportive and dynamic team environment.
- A workplace that takes responsibility and accountability for the care and protection of peers, the business, the communities in which we operate, and the environment.

**Me pēhea ki te tono | How to apply

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