Detica Technology Support Analyst
3 days ago
We are looking for a Detica Technology Support Analyst for one of our clients in Auckland, New Zealand. Our client is a Global IT giant and with a large presence in Australasia.
**Roles and Responsibilities**:
- Maintenance, environment support, monitoring, resolutions for a critical 24*7 Detica set-up in a
vendor teams to ensure quick issue resolution. Focus on continual improvement, improving the**Domain knowledge**
- Good understanding of Risk and Compliance in Banking domain, Anti-Money Laundering (AML), Foreign
- Account Tax Compliance Act (FATCA), Common Reporting Standard (CRS), Transaction Filtering,
- Watchlist Monitoring, KYC (Know your Customer). Experience of work on related systems
**Skill / Experience Requirements**:
- Experience in configuration and customization of Detica V6.x across all modules
- Experience in upgrading Detica V6.x to NetReveal V7.x in a banking environment
- Experience of working in an agile delivery environment
- Automation activities using Unix shell scripting and PL/SQL
- Good Understanding of incident management, change management and problem management
- Worked with JIRA, BMC Remedy, Toad, Control-M
**Soft Skills**:
- Excellent communication skills
- Self-Starter / Self Motivated and able to motivate others
- Confident / Approachable with a positive outlook
- Knowledge management and Knowledge transfer - coaching, mentoring and/or training
- Experience of working in a complex multi-location based global delivery Model, leading a small team
- Demonstrated ability to manage a small team across locations
- Strong attention to detail and outstanding analytical and Problem-solving skills
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