Learning Technology Support Analyst

1 week ago

Christchurch City Canterbury, New Zealand Student Job Search Full time

**Student Job Search**

**Learning Technology Support Analyst**:
**Canterbury, Christchurch City, Addington**

$50,000 - $60,000 Annual Salary experience dependant

Permanent Full time (30+ hours)
- **Christchurch Central Location, Full Time - Enjoy your Christmas break and start early Jan 2025**:

- **Kick-start your career - Cutting edge tech and a supportive team environment.**:

- **Make an impact with a purpose - Driven, B Corp-certified organisation.**

Join a passionate, forward-thinking tight-knit team, committed to creating high-quality, effective learning experiences that transforms lives. This is a unique opportunity to step into a dynamic and supportive role with growth potential, where your problem-solving skills and enthusiasm can thrive.

**What you’ll do day-to-day**

Take the lead and utilise your learning agility with learning management systems, troubleshooting software to provide efficient technical support. With full training provided, you'll become a critical part of the team, helping clients optimise their working tech environment while gaining expertise in web languages and server administration.

Some key responsibilities include:

- ** Troubleshooting and resolving software and connectivity issues** - Tackle issues head-on, knowing when to escalate complex cases when needed.
- ** Administering and maintaining learning management systems** i.e.,Totara, Moodle, and Talent LMS.
- ** Writing and understanding basic** **web coding languages** (HTML, CSS, JavaScript, and PHP).
- A passion for technology and a strong problem-solving mentality.
- A focus on continuous improvement and adaptability to learn new systems and tools.
- Exceptional customer service skills with the ability to communicate effectively, both verbally and in writing.
- Strong multitasking abilities and the flexibility to respond to urgent needs.
- A creative, proactive approach that identifies opportunities for improvement and innovation.
- A basic understanding of hardware, software, and the Microsoft Office suite.

**Hours & Location**

This full-time role (40 hours per week) is based in the Christchurch office. While primarily office-based, there is an offer of some flexibility to maintain a healthy work-life balance.

**Reference Number**: SJSRecruit6

**Profession / Role**:

- Administration & Office Support / Administration
- Administration & Office Support / Data Entry
- Call Centre & Customer Service / Customer Service
- Information & Communication Technology / Engineering - Software
- Information & Communication Technology / Help Desk & IT Support

**Employer**: Student Job Search

**Date Posted**: 28th Nov, 2024

**Date Expires**: 24th Dec, 2024

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