IT Support Analyst

3 days ago

Auckland City, New Zealand Retailworld Resourcing Full time

**About the Company**:
Known as the market leader for elevating living spaces across NZ. Be a part of a thriving specialised retail company, and a household name with countless retail stores across the country.

**The Role**:
They are on the lookout for a skilled and motivated IT Support Analyst to join their close-knit and collaborative team. Immerse yourself in a dynamic work environment with diverse technologies, and unlock ample opportunities to elevate your skills as an IT Support Analyst.
- An all-encompassing IT Support Analyst role, this position spans general IT/ERP support
- From day-to-day administration of IT systems to providing top-notch ERP support and training
- This role offers you hands-on experience across a spectrum of systems and infrastructure
- You'll also be instrumental in configuring and installing hardware, software, and mobile telephony services
- Delivering first and second-level troubleshooting to all internal staff
- Active engagement with stakeholders

**About You**:

- Be the driving force behind both user satisfaction and business success
- Exceptional written and verbal communication skills
- Embrace challenges and seize opportunities to showcase your technical skills
- Adept at building strong relationships and dedicated to customer satisfaction

**What you’ll get**:

- A cooperative and nurturing environment, with a team of driven IT professionals committed to your continuous learning & professional growth
- Embrace the challenges and rewards of a role that will put your technical skills, organisational acumen, and creative flair to the ultimate test

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