Key Account Manager

2 weeks ago

Christchurch, New Zealand DSV Full time

**About the business and the role**

**_DSV Air & Sea is constantly evolving and expanding with the global market. Working for the 3rd largest global supplier of transport and logistics can open up many opportunities for you to develop your career on an international scale._**

Key Tasks and Responsibilities

The main focus of this role is to manage and develop key assigned accounts by identifying opportunities for growth and building relationships.
- Establish and maintain an effective customer management plan that includes a formalized review structure and business plan for each client
- Action any rate update quries for new lanes or expired rates from customer service or operations
- Identify Opportunities wiht Key accounts baed on customer research and development
- Develop and Maintain a Pipeline of New Business Opportunities from existing customer base
- Present and Prepare customer proposals to assigned key accounts or potential accounts
- Conduct regular customer visits
- Provide excetional quality service and solutions to key customers for all their logisitcs needs, provide rates, quotes, costings and propsals
- Enter all data (customer and call activity) into dynamics (CRM) to ensure measurment of new growth possibilities
- Recommend process improvements

Skils And Experience
- 3-5 Years experience wihtin the freight forwarding industry
- Extensive experience in a Key Account Mangement Role
- Experience in Cargowise One is essential
- Buiding Relationships (netowrking, establishing rapport, interacting wiht People, projecting enthusiasm)
- Communicating Information (persuading others, giving presntatinos, explaning things, challenging ideas)
- Processing Details (meeting deadloines, ensuring accuracy, producing high quality work, adhering to rules)
- Driving Success (taking actoin, seizing opportunities)

**Why work for DSV?**

**Truly global**

We'll give you 75,000 colleagues in 90 countries all over the world. We're a global family.

**Ownership**

We'll encourage you to act as if DSV was your own business. Our local branches work very autonomously and decisions are made close to the customer. This is what makes us unique, agile, and strong.

**Performance**

You'll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

**Learning**

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.

**We grow together**

You'll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun - the most exciting time to join DSV is now

**Informal environment**

You'll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

**Empowerment**

We'll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

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