Change Manager

**Mō te tūranga | About the role**

- The role is initially.5FTE. This role is expected to increase in FTE hours and is fixed term through to March 2028.
- This is a position to support and enable effective change management needed to support the organisation to fully embrace the Datascape Product and associated business processes, change processes and identified goals.
- This role sits with the Resource Use Directorate but works across several Directorates and will support people readiness activities for the preparation and implementation of Datascape.
- Responsible for developing and driving the change strategy, with support to deliver from change agents across the organisation and a wider group of stakeholders, aligning change activities with the project (and organisational) goals.
- Identify, manage and support key stakeholders.
- Work across user groups within WRC to understand and document levels of adoption, utilisation, and barriers to adoption and work collaboratively with stakeholders to mitigate these.
- Develop, manage and deliver communications, in collaboration with the Communications and Marketing Team and external stakeholders as required, refining messages and monitoring the effectiveness of the communications.
- Ensure the rollout of effective training to all user groups.
- Develop and deliver any other change management activities identified as required.

**Mō te tangata | About you**

- The ability to manage diverse stakeholder needs.
- Able to build strong relationships quickly and maintain trust.
- Sophisticated listening, influencing and persuasion skills.
- Excellent communication skills - written and verbal.
- Strong interpersonal skills and ability to relate to a range of personality types.
- Political awareness and skill in dealing with sensitive and complex issues.
- Ability to connect and engage with various audiences through clear and effective communication.
- Adaptable, and resilient.
- Must be a team player and able to work collaboratively with and through others.

**Mō ngā pūkenga | Qualifications and experience**

- Relevant Bachelors Degree level qualification in business/ management/ ICT or similar.
- Recognised Change management qualification and relevant industry experience (min 3-5 years)
- Experienced with complex projects and able to work in ambiguous situations.

**Mō te tīma | About the team**

- The IRIS Next Gen Change Manager will join a motivated and committed team including a Project Manager, Project Coordinator, Product Owner and Sponsor.
- The IRIS Next Gen Change Manager will also liaise with a number of external stakeholders including: peers in other local authorities, Regional Software Holdings Limited (a not-for-profit Council Controlled Organisation) and Datacom.

**Mō mātou | About us**

- We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
- Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
- Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
- If you’d like to understand more about what we do please click here **The work we do | Waikato Regional Council.**
- By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.

**Mō te tuku tono | How to apply**

- Applications will be reviewed as they come in, and this role will close on Friday 14 November 2025
- For a copy of the role description, please click here Role Description - IRIS Next Gen Change and Learning Lead - Fixed Term