Supply Chain Contracts and Program Administrator

1 week ago

Auckland City, New Zealand Coffee Suppliers Limited Full time

**Role Overview**:
Coffee Suppliers is a leading coffee company in New Zealand, specialising in the supply of top-quality coffee machines and consumables to a growing list of New Zealand small businesses. We are looking for a Supply Chain Contracts and Program Administrator to support our business operations by managing supply agreements, procurement programs, and service level contracts.

This role ensures efficient operations through stakeholder management, accurate documentation, and performance analysis. Working with leadership along with internal and external teams the administrator helps achieve supply and service level targets, mitigate operational risks, and support growth through proactive management and continuous improvement of business programs and processes.

This role operates within a warehouse and logistics environment and is not associated with the construction sector. It focuses on the administration of procurement programs, supply agreements, and service level contracts relating to distribution, inventory, and broader business operations

Location: Auckland, New Zealand

Position Type: Full-Time

Reports To: Director

**Salary**: $32-$34 per hour

**Key Responsibilities**:

- Develop, review, and negotiate supplier agreements, service contracts, and procurement programs to align with operational goals and ensure cost efficiency.
- Identify and resolve issues related to supply and service level agreements along with procurement programs to maintain consistent business operations.
- Maintain and manage documentation related to business contracts, supply and distribution agreements and service level agreements.
- Collaborate with company leadership, third party providers, and internal teams to ensure operational efficiency is maintained and that supply and service targets are achieved.
- Provide data, reporting and advice on operational performance, supply and service contracts and procurement programs. Execute agreed-upon improvements.
- Manage physical storage space utilisation and assess new operational and distribution needs in line with company growth and program expansion.

**Qualifications and Experience**:

- A New Zealand Diploma (NZQF Level 5 or 6) in Business Administration, Management, or a related field is preferred.
- Alternatively, at least two years of relevant experience in business operations or contract and program administration may substitute formal qualifications.
- Strong understanding of business operations, procurement processes and supplier engagement practices.
- Proven administrative experience managing contracts and supply and service level agreements.
- Skilled in preparing documentation, reports, and using digital tools for tracking and analysis.
- Demonstrated expertise at building and maintaining relationships with key stakeholders both internally and externally across business operations.

**Key Competencies**:

- Strategic thinking and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and a high level of accuracy.

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