Customer Service

2 weeks ago

Hamilton, New Zealand Hynds Full time

**Southern Cross medical cover**:

- ** Values-focused and supportive environment**:

- ** Ongoing learning & development opportunities**

We are seeking a new team player to provide exceptional customer service to our clients within the civil, water, wastewater, and drainage industries. Responsibilities will include front counter customer sales & service, phone inquiries & quotes, yard & stock control, site deliveries, and the loading/unloading of customer vehicles at our Hamilton branch

**Key Responsibilities**
- Provide sales support for all branch customers
- Build and maintain internal relationships with procurement and demand management teams
- Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
- Regularly operating the forklift to move product around the site

**Key Attributes**
- Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers' needs are met
- NZ driver's license full class 1 and F endorsement.
- Business smart and understands the key levers that drive business performance
- Practical understanding and experience of health and safety standards

**Who we are**:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

**Pre-employment checks**:

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