Customer Service Representative

4 days ago

Hamilton, New Zealand Service Foods Full time

Being part of Service Foods makes you part of a dynamic, fast-growing company. We offer a competitive pay package, ongoing training and development opportunities, career progression support, discounted staff purchase scheme, work-life balance etc.

**We are looking for a Customer Service Representative to join our newly set up Produce operations in Hamilton.**
- Immediate start
- Part-time permanent role
- ** Sunday to Friday (Days can be a bit flexible), 6:00 pm to 11.00 pm**:

- Location: Te Rapa, Hamilton

**The job**:

- Discussing product options with customers
- Up-selling product lines
- Key customer support services
- Preparing quotations
- Running end-of-evening reports
- Placing backorders for the correct delivery
- Assisting with administrative duties
- Invoicing

**The person**:
The successful applicant will possess the following skills, qualities, and attributes:

- A great communicator with a friendly and confident phone manner
- Excellent English speaking, reading & writing skills, and reasonably good arithmetic skills
- Reliable transport
- Time management skills are necessary
- Attention to detail
- Prior NZ experience within this field will be an advantage but not essential.
- Knowledge of basic food ingredients is essential.

**Our story**:
Service Foods is one of New Zealand's largest and fastest-growing food service distribution businesses. We directly import over 4000 products from over 20 countries and supplement this with 8000 plus locally produced products. We supply Cafes, Restaurants, Hotels, Quick Service Restaurant Chains, Manufacturers, Retailers, Distributors, and exporters nationwide.

With around 800 team members, operating more than 200 trucks with 17 strategically placed branches across New Zealand, you’ll be part of a team that ensures service remains second to none.

**Interested in this role?

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