Group Support Administrator Business Services

**Mo te tunga | About the role**

Veterans' Affairs is exceptionally proud to represent and serve those who have fought in our country's best interests and who make sacrifices - even today - to ensure New Zealand remains a free and safe country. Veterans' Affairs acknowledges Te Tiriti o Waitangi and is committed to the principles of partnership, participation and protection.

You will be providing efficient and effective support services to the teams within Veterans' Affairs New Zealand (VANZ). This role supports VA's work with veterans and other clients both behind-the-scenes and by working directly with clients and those who provide services to them.

Duties for this role could include:

- Providing high quality administration support and collaboration across Veterans' Affairs' specialist teams.
- Providing excellent customer service delivery to Veterans, their whanau, to our internal and external stakeholders.
- Coordinating requests, including financial, and travel coordination as required.
- Contributing to project work and continuous improvement initiatives, as required.

This is a multi-faceted, challenging role with many parts, working in a busy, deadline-driven environment.

**Nga pukenga me nga wheako | Skills and Experience**

You will be a confident, experienced administrator possessing a can-do attitude and a willingness to learn. With your energy and drive you will love the challenge of working in this dynamic and fast paced environment. You'll show a high degree of self-motivation and initiative as well as managing your time effectively.
- 3+ years' experience in general and/or financial administration.
- Excellent interpersonal skills with an ability to relate to a wide range of people across all levels of the organisation and wider public.
- Accuracy and strong attention to detail, along with confidence using IT and information management systems.
- A genuine desire to deliver and provide positive outcomes for our clients in a timely manner.
- Debt management experience would be advantageous.
- Excellent communication skills, both verbal and written, including the production of professional and accurate business documents as required.

This is a fixed term position ending 30 June 2026 and located in the Reserve Bank Building, Wellington CBD.

**Nou te rourou | What's in it for you**

Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.

NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.

**Me pehea te tuku tono | How to Apply**

Applications close on **Tuesday 24 June 2025**.

Use the links on this page where you'll be directed to the Defence Careers website.

**Please Note**:

- Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
- Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.

**Please Note**:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Low Level Security Clearance
- You **must** be a New Zealand citizen **or** you must hold New Zealand Permanent Residence **or** have a current New Zealand Residency Class Visa.
- At minimum, you **must** hold New Zealand Permanent Residence **or** have a current New Zealand Residency Class Visa, **and** you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last five (5) years.
- You must have a five (5) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.