Customer Service Representative/yard

2 weeks ago

Wellington Central, New Zealand Carters Full time

As a Customer Service Representative at CARTERS Kaiwharawhara, your role will be shared between providing exceptional customer service to our building trade customers in our timber yard and the trade counter in our show room.

This is a fast-paced role where your adaptability and versatility will be key to our branch.

- Quickly and efficiently pick, assemble and load customer orders.
- Recommend suitable products, tailored to customer preferences.
- Load and unload delivery vans and trucks.
- Sustain inventory levels and ensure seamless stock replenishment.
- Maintain cleanliness and uphold safety standards through general branch housekeeping.
- Identify the right products quickly and efficiently, serving customers at the counter, assisting on the shop floor and processing sales documentation.
- Maintain a seamless store experience by accurately processing sales refunds, maintaining high levels of showroom standards, and displaying 100% accuracy to ensure the correct account and product is charged.

**About You**

You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills, qualities, and certifications.

- **A valid FULL NZ Driver's License is Essential**
- **Forklift F Endorsed Licence with OSH Certificate is essential.**
- Someone who values teamwork and approaches tasks with a positive mindset.
- Entry-level computer skills
- Physically fit
- Building industry knowledge is beneficial.

**Advantages of Advancing Your Career with Carters**

- Stability and a focus on work life balance, this role offers permanent full-time employment with **no work on Sundays.**
- Attractive compensation package
- **7.5% benefits package** designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
- **Company buying privileges** across all CARTERS stores.
- Training, Development and Promotional opportunities

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