Customer Service Representative

4 days ago

Blenheim Central, New Zealand NZ Post Full time NZ$56,523 - NZ$65,000 per year

Customer Service Representative

  • Monday to Friday 8.30am - 5pm
  • $27.51 per hour
  • Starting early Jan 2026

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Based at our McArtney Street location,  our Customer Service Representatives deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone.  You'll champion our products and services, provide suggestions and access information for our customers.   Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

   Ready to be a part of that story? Let's go

What can we offer you?

  • Learning and development opportunities to help support your career goals
  • A value's driven organisation that supports and respects its employees
  • A safe and secure work environment
  • A stable government owned agency who isn't going anywhere

What we need from you:

  • Be available to work Monday to Friday, 8.30am until 5pm
  • Problem solving skills - can you think on the fly and find the best outcomes?
  • Administration and data entry skills
  • Retail and customer facing experience
  • Confidence to interact with people from all backgrounds face to face, phone and email

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

  • Special rates on fantastic holiday home accommodation around New Zealand
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • An Employee Assistance programme to support you when you need it

For more information about careers at NZ Post visit All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

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