Customer Service Representative

4 days ago

Whangarei Central, New Zealand Golden Bay Cement Full time NZ$48,000 - NZ$60,000 per year

Customer Service & Dispatch Representative

We have an exciting opportunity for a Dispatcher to join our Customer Service team based at Portland in Whangarei.

What we can offer:

  • Competitive hourly rate
  • Monday to Friday starting at 7:00 working every 3rd Saturday
  • Minimum guaranteed 45-hour working week
  • Benefits – discounted medical insurance, employee study fund, fuel and technology discounts
  • Career development through our inhouse learning academy

Be responsible for:

  • Fulfilling Golden Bay's customer service expectations by managing customer orders and dispatch in a timely manner
  • Build strong customer relationships becoming involved in process improvements to raise quality and service
  • Pro-actively identify and inform customers of any network/operational delays
  • Maintain high standard of order processing and record to manage stock inventory

About you:

  • Preferably 3+ years' experience in either Transport or Logistics environment
  • Have strong communication skills, be customer centric, and have a positive and proactive attitude towards your work
  • Be able to instantly build rapport with both internal and external customers
  • Thrive on solving problems and challenging the status quo

If you've been looking for your next challenge, there is no better place to go Join the team at Golden Bay.

Research shows that females and minority groups don't apply for roles unless they match 100% the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don't fit it, we would still love you to apply.

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