Restaurant & Bar Attendants - Hiku, Waterfront

4 days ago

Kaikoura, New Zealand HIND Management Full time

**The Role | Te mahi**

We are seeking talented** Full Time and Part Time Restaurant and Bar Attendants** to join our team in the brand new waterfront restaurant Hiku. We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided. Whether you are a seasoned professional in the foody scene, or a newcomer to hospitality, we are keen to talk with you

**Who We Are - Ko Wai Mātou**

**Hiku**

Fresh, Modern & Local, Hiku offers delicious, relaxed New Zealand fare inspired by the surrounds and heroes local with seafood, farmed produce, wine and beer sourced from Kaikōura and its surrounds.

Sudima Kaikōura, is a new 4.5-star hotel on the esplanade of Kaikōura's waterfront, conveniently located at the end of the town center. The hotel has spectacular 360 views of the seaward Kaikōura mountain range, waterfront and peninsula and proudly presents large scale, local Māori artwork throughout the hotel, with a high-quality fit-out, 120 well-appointed rooms, restaurant, bar, conference facilities and infinity pool.

**Responsibilities | Ngā haepapa**
- Provide a warm engaging welcome to all guests
- Work as a team to ensure exceptional service and dining experiences
- Preparation of the restaurant for service
- Seating guests, taking orders and delivering exceptional service at all times
- Taking external and internal phone inquiries and delivery of room service
- Settling guest accounts
- Ensuring a positive resolution and follow up with any guest complaint

**Requirements**:
**About you | Ko koe tēnei**
- Exceptional grooming and hygiene standards
- Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
- Outstanding communication and customer service skills, with good attention to detail
- Have a desire to learn and grow your hospitality career
- Experience in restaurant & bar service or customer facing role would be advantageous
- Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
- Valid Right to Work in NZ

**Benefits**

**He kura te tangata - We are all valued**
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts
- Paid training and individual Employee Development Plans
- Training towards NZQA qualifications and our very own online digital learning platform
- Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
- ._

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