Invoicing Team Lead

1 day ago

Onehunga, New Zealand Johnson Controls Full time

**Build your best future with the Johnson Controls team**

We are needing an **Invoicing Team Leader **to join our team in **Auckland **

We are the leading fire protection specialists in New Zealand and we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald is part of Johnson Controls, a global technology leader serving a wide range of customers in more than 150 countries. In total, our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure, and security solutions.

**What we offer**:

- Competitive salary package including staff benefits
- Excellent team culture
- Ongoing training and opportunities for professional development and upskilling

**What you will do**:

- Supervise the function of Customer Billing and supports Team Leads in Daily Operations
- Provide expertise in managing functions for Billing, Credit Rebill, Dispute Resolution and, Invoice Uploads
- Identify and assess complex problems for area of responsibility

**How you will do it**:

- Ensure smooth migrations identify potential process risks, establish mitigation/control plans, and monitor the impact
- Plan, coordinate, and monitor operations performance on agreed upon SLAs and key metrics
- Ensure Accuracy check and working on preventive and corrective actions with RCA
- Alignment to strategic direction set by senior management when establishing near-term goals
- Focus on driving quality with a view towards robust performance management, stakeholder feedback and active metrics management
- Plan, direct, coordinate and oversee operations activities, ensuring development and implementation of efficient operations and cost optimized solutions to exceed operational goals
- Develop and publish weekly / monthly / quarterly key performance Indicators (KPIs) to stakeholders and executive management
- Ensuring the team completes billing requirements to meet daily and month-end deadlines
- Ensure regulatory requirements and Johnson Controls Internal Controls, Policies and Procedures are followed
- Ensure timely - monthly/ quarterly / annual closing of books of accounts and support in Internal/External Audits
- Lead through transitions and increase organizational performance driving and embedding many competing initiatives

**What we look for**:

- Has Bachelor’s/Master’s Degree in Accounting, Finance or Business Administration
- With continuous improvement training (e.g., LEAN / Six Sigma) desirable
- 5 years of people management experience preferred
- At least 7 years of experience in Billing/Invoicing Processes in a Global Environment
- With experience managing large teams (25 - 30 team members) across the full spectrum of Order to Cash (OTC) and is highly adept at building resiliency
- With experience working in a Shared Service Environment
- Please note pre-employment checks - including reference checks, medical, criminal record check, and drug & alcohol testing - will form part of the eligibility process. _

  • Central Invoicing Administrator

    7 days ago

    Onehunga, New Zealand Johnson Controls Full time

    **Job Details** Come and join the best Fire Protection Company in **Auckland!** We are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide. Wormald are part of Johnson Controls - a...

  • Lead Dispatcher

    14 hours ago

    Onehunga, New Zealand Team Recruitment Full time

    Join a long-established, family-owned transport business with deep roots in specialised freight and logistics. Known for their strong industry relationships and no-nonsense approach, this company takes pride in delivering high standards without corporate fuss. They're growing steadily and now seek a skilled Lead Dispatcher to guide their busy team and...

  • Team Lead

    7 days ago

    Onehunga, New Zealand Flock Events Full time NZ$50,000 - NZ$70,000 per year

    About UsFlock Events is a design-led event furniture hire company delivering premium experiences across New Zealand. We're known for our high standards, quality product, and exceptional service. We're expanding our Auckland operations and are looking for a reliable and experienced Job Lead to join our warehouse team.About the RoleAs our Job Lead, you'll be...

  • Warehouse Team Leader

    7 days ago

    Onehunga, New Zealand Hynds Full time

    This is an important functional leadership role within the Hygrade business and has accountability for the outwards goods activities and the team's day-to-day performance. **Key Responsibilities** - Coordinate planning for Inbound activities, priorities, and people requirements, via weekly briefings and daily updates. - Plan the inwards flow with the Supply...

  • Key Fire Accounts Administrator

    1 day ago

    Onehunga, New Zealand Johnson Controls Full time

    **Build your best future with the Johnson Controls team** We have a great opportunity for a self-motivated **Key Fire Accounts Administrator **to manage the accounts for the Fire Monitoring customers. In this role, you will utilise previous experience in an administration and data entry role. If you have excellent customer service skills and have high...

  • Technical Services Operator

    5 days ago

    Onehunga, New Zealand Johnson Controls Full time

    **Job Details** ADT Security is part of Johnson Controls and we are global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly...

  • Customer Service Associate

    2 weeks ago

    Onehunga, New Zealand Johnson Controls Full time

    **Job Details** **About Us** Johnson Controls is a global technology leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems. ADT Security, a business unit of Johnson controls, is the world's...

  • Sales Assistant

    7 days ago

    Onehunga, New Zealand Emprego NZ Full time

    This employer is looking for someone to be a sales assistant for their car tyres business. The right person for the role will have customer service experience (advantageous but not essential). Basic car and mechanical knowledge is also preferred, but not necessary. Your tasks are include but not limited to: - Office admin - Purchase order - Stocktake -...

  • Experienced Administrator

    5 days ago

    Onehunga, New Zealand Superstaff Ltd Full time

    Onehunga based - Immediate start - Fulltime Our Onehunga client is seeking a full time Administrator to join their team Duties include - General administration - Data Processing - Invoicing/Issuing - Assisting the Office manager - Lots of other aspects of office work! You need - A friendly welcoming personality - problem solving and multitasking ability -...

  • Data Integrity Administrator

    7 days ago

    Onehunga, New Zealand Johnson Controls Full time

    **Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...