Customer Service Representative

7 days ago

South Auckland, New Zealand North Harbour Rental Group Full time

**About The Role**

**NHR Group** is searching for a **Customer Service Representative** to join the team, working across our two branches located in **South Auckland - Manukau and Pukekohe**. You will be responsible for delivering an exceptional customer experience, greeting clients as they come onsite and walking them through our rental services.

A front-of-house role, you will man the service counter, prepare rental agreements, manage payments, move vehicles around the yard, and coordinate vehicle services with the mechanical team.

To meet customer demands, we operate a rotating roster, working 4-days on and 2-days off and this role will commence as soon as possible. Time and a half is provided for all staff working on weekends.

**Your Skills & Experience**
- Experience in a customer service role.
- A Full Class 1 NZ Drivers License (Class 2 also desired).
- Outstanding communication and customer service skillset.
- Strong team player, with a flexible and approachable nature.
- Excellent time management and organisational skills.
- Proficiency with basic computer tools.

**About NHR Group**

NHR Group is a New Zealand owned and operated business, comprising of NHR in Albany, Manukau & Pukekohe in Auckland, O'Neill Rentals in Christchurch and now in the Waikato. Joining forces to achieve the dream of superior national service, NHR Group provides truck rental, leasing, and sales solutions across the country. Our rental yards in Auckland, Christchurch and now Hamilton offer great convenience and unparalleled industry knowledge from a staffing team with decades of rental experience.

Here at NHR Group, we care about your career progression as a customer service professional. We provide an extensive onboarding programme and in-depth training to ensure that you can grown and perform with confidence. To support your work, we we provide the following opportunities:

- A competitive hourly rate
- Time and a half on weekends
- Ongoing training and career growth
- Supportive and inclusive team culture
- A great range of staff benefits

**All applicants must have a valid New Zealand residency or work visa.**

We do not accept submissions from any recruitment agencies.

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