Member Engagement Communications Co-ordinator

3 days ago

Christchurch, New Zealand Macpac Full time

Macpac is Aotearoa New Zealand’s original outdoor brand. Founded in Ōtautahi Christchurch in 1973, we have made it our business to show people that life is better when you are outside. Today, we are happy when we are helping people push their boundaries. We are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.

**What is in it for you?**
- Macpac is a socially conscious business, and we operate in a way that is both ethical and sustainable.
- As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously.
- You will get to join an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will have the opportunity to work alongside a diverse team that is representative of the communities we work in.
- Macpac is part of Super Retail Group who is a Workplace Gender Equality Agency (WGEA) _Employer of Choice for Gender Equality_ citation holder.
- You will have access to generous team member perks and discounts across Super Retail Group’s brands - In Aotearoa New Zealand this includes Macpac and Supercheap Auto.

Loyalty is a key pillar in delivering SRG’s ‘closeness to customer’ strategy, where cross-functional teams have been set up to execute and manage the brand’s loyalty proposition to improve club growth, retention, and increase frequency and ATV. The Member Engagement Communications Coordinator reports to the Head of Loyalty & Member Engagement and is responsible for supporting the Loyalty Marketing Team and for administration and coordination needed to achieve the loyalty marketing program to drive club member growth and increase member engagement and retention.

**You will be responsible for**:

- Design, ensure the on-time execution and monitor performance of personalisation rules and tests.
- Design new automated customer journeys.
- Design and co-ordinate competitions and prizes with Marketing, CCC and Gift Card teams.

**To be successful you will have**:

- 3+ years of experience in supporting and delivering marketing campaign planning, production and execution in a fast-paced environment
- Experience in loyalty and digital marketing

**We Offer**:

- The opportunity to work for one of Australasia's Top 10 ASX listed retailers
- Access to our corporate perks program offering great deals on accommodation, flights, gyms, insurances and much more
- Generous discounts across all of our retail brands including rebel, BCF, Macpac and Supercheap Auto

**Next steps**

If this sounds like a great opportunity and is aligned with your experience and passion for all things outdoor, we would love to hear from you and see if joining the Macpac Whanau could be your next career move.

**Our Culture of Inclusion**

**Application**

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