Operational Compliance Manager

6 days ago

Auckland City, New Zealand NZ Post Full time

**Operational Compliance Manager**
- A people leadership role
- Based in Wiri, providing support across Airport site as well
- Strong background in compliance, internal audit or process

**Korero mo te turanga - About the role**

Based at our new Auckland Processing Centre in Wiri, this role also provides support to the International Mail Centre (based at the Airport) you'll ensure that these site are compliant with a range of process and legislative requirements at all times.

Specifically, the role will drive compliance with all border protection and aviation security requirements, with a key focuses on operational process compliance, including quality control and training management.

You'll work collaboratively within the APC and IMC leadership and operational teams, as well as with external agencies, ensuring the correct frameworks are in place to drive success in this space.

You'll be focused on
- Driving operational compliance with legislative requirements, specifically: border security (Ministry for Primary Industries transitional facility; New Zealand Customs Controlled Area) and aviation security (Civil Aviation Authority Registered Air Cargo Agent; Aviation Security Service)
- Driving operational compliance with process requirements, specifically: definition of processes; employee training management; Universal Postal Union and bilateral agreements; APC/IMC and NZ Post policies and quality control processes.
- Onboarding new customers and introducing any changes required for existing customers to ensure best possible customer experience while managing operational impact
- Contributing to leading the APC / IMC operations

**Mou - About you**

You'll be an experienced people leader with experience working in an operational environment, you'll enjoy supporting your team to thrive.

You'll combine this with
- Strong process and systems knowledge
- The ability to build and maintain strong working relationships with a variety of stakeholders (both internal and external)
- Strong attention to detail and understanding the importance of dotting the i's and crossing the t's
- Experience in either operations management or compliance management
- Understanding the importance that this role and team play in the wider business

**He Aha Te Pai - What you'll love about us**

Alongside the opportunity to work with a team passionate about delivering, our **permanent employees** enjoy a wide variety of benefits including:

- Free onsite secure parking
- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Retail shopping discounts with our partners
- An Employee Assistance programme to support you when you need it
- Plus more

**Hiahia? - Interested? Come and join the whanau**

**Applications for this position close on 15 December 2024**

**There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in **our values**.**

**We **are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

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