System Engineers

2 days ago

Timaru, New Zealand Assess HR Full time

Our client is looking for four engineers to join their growing South Island-based IT Services business. If you are looking for a dynamic and rewarding IT career this is the company for you. More than a service provider; our client employs a community of passionate individuals shaping the future of IT and Software solutions.

They are seeking 4 x seasoned Systems Engineers, in Invercargill, Dunedin, Queenstown, and Timaru, with outstanding relationship skills and an ability to translate technical solutions into impactful business outcomes for clients.

As an experienced client-facing Systems Engineer, professional, you will be on-site, offering hands-on IT assistance and leadership. You thrive on engaging with clients beyond the office environment. Your proactive style, coupled with a friendly and approachable demeanor, enables you to provide exceptional service to our local clients.

**Key Tasks and Responsibilities**
- Provide proactive IT leadership to local clients through analysing and evaluating system design, ensuring their technology needs align seamlessly with their business objectives.
- Research, analyse, plan, test, and execute network infrastructure updates and changes, ensuring best practice configuration and integration of multiple operating systems.
- Translate complex technical solutions into clear, understandable terms for clients, fostering effective communication and collaboration.
- Cultivate strong client relationships, prioritising their satisfaction through the delivery of top-tier IT services.
- Uphold a composed and confident demeanour under pressure, reassuring clients and delivering optimal solutions.
- Maintain meticulous client IT documentation, ensuring comprehensive records of configurations, solutions, and interactions, to provide a foundation for seamless communication and tailored support.
- Deliver exceptional client communications by providing proactive follow-ups and regular status updates, fostering transparency with clients and our internal team to ensure everyone is well-informed and aligned.

**Key Attributes**
- With an applicable degree, certifications, or equivalent IT experience, you bring a robust knowledge base and a hunger to showcase your skills both internally and to our valued clients.
- You possess excellent communication skills, effortlessly conveying technical solutions in terms that resonate with clients and drive positive business outcomes.
- You take pride in delivering a service that exceeds expectations, Your dedication to ensuring satisfaction sets you apart
- Adept at maintaining composure in high-pressure situations, you instill confidence in clients through your cool-headed approach.
- A current NZ Driver's License

With a significant portion of your role involving on-site client visits, your ability to provide high-level IT services and solutions directly contributes to our client's success.

**What's in it for You**
- Join a collaborative team that values innovation, growth, and professionalism.
- Competitive salary and benefits.
- Professional development opportunities to enhance your skills.
- Engage in a well-being program designed to support your overall health.
- Participate in social club activities and Friday night team drinks.
- Access health insurance and an employee assistance scheme for you and your family.

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