Property Assessing Coordinator

2 weeks ago

Auckland City, New Zealand Ando Insurance Group Limited Full time

At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.

Since opening our doors in 2015 we have achieved strong growth in New Zealand Insurance market and have continued to focus on using new technology to deliver vastly improved customer experience.

We have an exciting opportunity for a highly motivated professional with excellent relationship building and people skills to join our high-performing Partner Channel team as a Property Assessing Coordinator. This new role will be reporting to our National Property Assessing Manager. Ideally, you’ll have good understanding of insurance with some property claims experience, along with excellent customer service skills to ensure claims progress smoothly through the assessment process. You’ll be an administrative super star with excellent organisation and coordinating skills. You’ll have a willingness to learn and contribute to the wider team.

**Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for**:

- Coordinating the claims that require loss adjusting services to ensure they are allocated in the most efficient way.
- Responsible for contacting suppliers to action tasks within defined service level timeframes.
- Understanding end-to-end claims process and working closely with Property Loss Adjusters.
- Developing and managing customer relationships to ensure a positive customer experience.

**Perks of being an Andonian (not just limited to the below)**:

- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your insurance property knowledge in an environment that encourages flexibility and forward thinking.

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