Customer Service Representative

2 days ago

Auckland City, New Zealand Emergent Full time

Full time customer service role in Albany
- ASAP start
- Training provided

We are looking for Customer Service Representatives that are passionate about providing a first-rate customer experience. This role requires someone who has exceptional communication skills and is great at conversing with a wide range of customers. You’ll strive to provide customers with a resolution and a positive experience.

In return you’ll be working in a friendly, knowledgeable, and down to earth team with fantastic leaders. You will be given full training and will have ongoing assistance and support.

The role is based in
**Albany** with carparking available and great office facilities. Working hours are
**Monday to Friday 11.00am to 8.00pm. **This is a temporary 3-month contract (with a possible extension) and is a great opportunity to gain experience in a corporate environment.

Your duties will include:

- Talking with customers via inbound calls
- Helping customers with digital services like logging into apps or resetting passwords
- Managing customer information within privacy legislation and internal policies
- Validating information

To be successful in this role you need:

- Experience in customer service/administration, this can be in any customer facing role
- A confident and clear telephone manner
- Lots of patience
- Be comfortable using technology and using different systems.

Emergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. Our team are a long-standing and well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do, which is why our brand is synonymous with quality and professionalism.

Please follow and like our Emergent page on LinkedIn and Facebook for news and regular updates on available roles.

Please note: It is a requirement that you must already hold a NZ Passport or valid working visa to be considered for temporary roles.

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