Assistant Manager

5 days ago

Wellington City, New Zealand MOVENPICK Full time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS" **Job Description**: **Are you a dynamic and highly motivated individual with a passion for hospitality? Do you have the skills to lead and inspire a team in a fast-paced, luxury hotel environment? If so, we invite you to join the Movenpick Hotel Wellington family as an Assistant Manager and contribute to our commitment to delivering exceptional guest experiences.** - Assist the Front Office Management in overseeing daily hotel operations to ensure smooth and efficient functioning of all departments. - Supervise and lead a team of dedicated staff, providing guidance and support to achieve excellent customer service and operational excellence. - Collaborate with various departments to optimize performance, streamline processes, and enhance overall guest satisfaction. - Handle guest concerns and requests, ensuring prompt and effective resolution and delivering personalized service. - Assist in financial management, including budgeting, forecasting, and monitoring expenses to meet financial targets. - Uphold Movenpick standards and policies, ensuring compliance with industry regulations and safety protocols. **Qualifications**: **Must Have**: - General Managers Certificate - LCQ - Experience using Property Management Systems/Applications (such as Opera Cloud etc or similar). Have a full clean New Zealand driver's license. **Qualifications**: - A degree in Hospitality Management or related field or relevant experience. - Strong leadership and organizational skills, with the ability to motivate and guide a diverse team. - Exceptional interpersonal and communication skills, both verbal and written. - Proficient in relevant hospitality software and Microsoft Office Suite. - Ability to multitask, adapt to change, and work under pressure in a dynamic environment. - A keen eye for detail and commitment to maintaining high standards of quality and service. Additional Information **Employee Benefits**: - ** Accelerate Your Growth**:Unlock Accor Academy for career advancement. - ** Your Time, Your Way**:Flexible schedules for work-life balance. - ** Live the Experience**: Exclusive Accor Heartist Benefits worldwide. - ** Bring Your Mates**: Earn a referral bonus by referring friends. - ** Perks That Matter**: On-shift meals, onsite parking, global discounts. - ** Support & Wellness**: Access to our Employee Assistance Program. **Our commitment to Diversity & Inclusion**: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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