Assistant Manager
3 days ago
Overall, the Assistant Manager plays a crucial role in the smooth operation of a restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-paced and dynamic environment.
**Responsibilities**:
- Assisting the Manager in managing the work and business to run smoothly.
- Providing excellent customer service and addressing complaints.
- Support the manager with planning of menus for the business.
- Coordinating with the kitchen staff to ensure timely and accurate preparation of meals.
- Assist in managing the business records as per the requirements.
- Assist in inventory and stock management.
- Manage stock level, ordering and recording.
- Developing and maintaining positive relationships with suppliers and vendors.
- Able to organize the functions as assigned by the Manager.
- Assist in integrating all promotional tools with strong communication and marketing strategies.
- Assist in maintaining the accounts of the restaurant expenses and ensure all the expenses are within the budget.
- Cash handling and following the company procedures.
- To take reservations for dining in, greet customers and assist in taking orders.
- Assist in maintaining and enforcing restaurant rules, policies and all regulations.
- Assist with planning and preparing work schedules and assigning duties to the stuffs.
- Support with the hiring and supervision of staff.
- Training and monitoring staff performance in conjunction with the Manager.
- Training and developing new and existing staff members
- Support with financial aspects for the business.
- Assist in enforcing sanitary practices for food handling and general cleanliness.
- Assist in liaising with city council to get required certifications and approvals.
- Support to ensure food safety and hygiene standard.
- Ensuring cleanliness and sanitation of the restaurant.
- Ensuring that customers receive prompt service.
- Keeping up to date with industry trends and developments.
- Ensuring compliance with relevant regulations and laws.
- During your shift able to do all the tasks of Manager.
- Able to undertake all the tasks of the restaurant manager during his absence.
**Requirements**: -**
- Diploma relevant qualification or 3 year work experience in supervisory position.
- Additional work experience in any position in food outlet will be an advantage.
- Good knowledge of ethnic food and spices will be an advantage.
- Able to work on weekends, public holidays and split shifts.
- Able to work independently.
- A passion for hospitality and a willingness to contribute to the team’s success.
- Honest, reliable and dedicated
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