Revenue Manager

**Job Title**

Revenue Manager
**Job Description Summary**

Active management of the Billing team to ensure accurate and timely delivery of all billing processes across the New Zealand regions, with a strong focus on commercial strategy, revenue and margin optimization, solution design, and people management. Direct management of the Billing Administration team with additional responsibilities for revenue management, commercial strategy, solution design, and process improvement.

**He aha te mea nui o te ao. He tāngata, he tāngata, he tāngata**:

- What is the most important thing in the world? It is people, it is people, it is people._

Cushman & Wakefield is a market leader in Facility Management and Facilities Service delivery. We have a genuine commitment to continually strengthening client relationships and raising the bar in terms of customer service and delivery outcomes.

If you thrive on unique challenges and excel in multitasking, this role will push your boundaries. You'll be dealing with diverse contracts, each with its own intricacies and requirements.

**About the role**:
We are seeking a highly motivated and commercially focused **National Revenue Manager** to lead our Billing Administration team in Auckland. This role is responsible for the accurate and timely delivery of all billing processes across New Zealand, with a strong emphasis on revenue and margin optimisation, commercial strategy, solution design, and continuous improvement.

You will oversee the end-to-end billing process, manage key stakeholder relationships, and drive initiatives that enhance billing accuracy, efficiency, and commercial performance. This is a leadership role that requires a strategic thinker with strong people management skills and a passion for delivering results.

**Key responsibilities include**:

- Leading and developing a team of 8.
- Driving strong performance from our people with an in-office culture first.
- Managing the full billing lifecycle, ensuring accuracy, timeliness, and alignment with commercial objectives.
- Ensuring deadlines and the Client’s Billing KPI’s are met.
- Driving revenue and margin optimisation through proactive management of billing processes and WIP.
- Leading process improvement and change initiatives.
- Developing and reporting on KPIs and commercial performance.
- Supporting budgeting and forecasting activities.
- Building strong relationships with internal and external stakeholders.
- Leveraging technology such as Power BI, Smartsheet’s and SharePoint to enhance reporting and process efficiency.

**About you**:

- Minimum 5 years’ experience managing or supervising a team, ideally within an AP/AR or finance function.
- Strong commercial acumen and experience in revenue management.
- Proven ability to lead change and drive process improvement.
- Excellent communication, stakeholder engagement, and leadership skills.
- High attention to detail and strong analytical capabilities.
- Proficiency in ERP systems, Excel, and Power BI.
- Relevant accounting qualification preferred but not essential.
- Comfortable presenting to senior leadership and clients.
- A collaborative mindset and ability to work across multidisciplinary teams.

**Why Cushman & Wakefield?**

At this stage in your career, you’re likely looking for more than just a job—you want to make a meaningful contribution, lead with influence, and be part of something bigger. Cushman & Wakefield offers a platform where your experience is not only valued but amplified.
- ** Shape the Future**: Step into a role where your insights and leadership will help steer the direction of a dynamic, nationally scaled operation. You’ll be empowered to make decisions that matter and see the results of your work in real time.
- ** Elevate Your Career**: We offer a clear path for advancement, supported by a culture that recognises expertise and rewards initiative. Whether you're looking to deepen your leadership capabilities or broaden your strategic impact, we provide the tools and support to help you grow.
- ** Work Your Way**: We understand the importance of flexibility and balance. Our environment is designed to support professionals who value autonomy, while still fostering strong collaboration and connection.
- ** Be Part of a Trusted Brand**: Join a company known for its professionalism, integrity, and long-standing client relationships. You’ll be part of a team that delivers with purpose and pride.
- ** Thrive in a Values-Driven Culture**: We’re committed to creating an inclusive, respectful, and forward-thinking workplace. Here, your voice is heard, your contributions are recognised, and your individuality is celebrated.

**We have a vision of the future, where people simply belong.**
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with dis