Administrator
2 days ago
**The Company**
Located in Penrose, this company is a large manufacturing and distribution company dealing with a diverse product range. They have a big emphasis on sustainability that encompasses people, the planet and profit. With parking available when in the office and a good wfh balance along with flexibility in the role, this is a perfect position for someone who is willing to roll up their sleeves and get stuck in, and also enjoy working in a vibrant team environment.
**The Role**
As the administrator, you will be working in a team of five and reporting into the Team Leader. Your area of focus within the role will be varied with a blend of administration and customer service to enable you to provide excellent customer care to their large customer base.
Your responsibilities will include:
- Managing customer orders once inputted into SAP and providing customer care with updates on tracking information and logging all updates into the system.
- Liaising with internal stakeholders such as project managers, operational team and the sales team daily.
- Managing the customer care inbox daily, and providing prompt responses to any queries, and problem solving.
- Understanding the overall business and building strong internal relationships to ensure fast and efficient results.
- Reconciling a large volume of customer orders to SAP.
- Ad-hoc duties as required.
**Skills & Experience**
Excellent written and verbal communication is key for working with this recognisable brand as you will need to build strong relationships both internally and externally to ensure a smooth delivery of service. You will enjoy and have experience working in a fast-paced and dynamic environment where no two days are the same.
Experience working with an FMCG, or Manufacturing/Logistics company is desirable but not essential, you will be meticulous and well organised to keep on top of a high level of orders and queries. Experience working with SAP, or a larger ERP system is ideal.
**How to apply**
Please send your resume in **Microsoft Word** format or for further information, contact** Jarrad Carmichael,** **Shauna McTigue, Kelsey Llewellyn or Ryan Robson **in our Auckland office on** 09-915-6700.**
**Job Reference No:06900-0012444598
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