Office Administrator

1 week ago

Penrose, Auckland, New Zealand Prestige Garage Doors Ltd Full time NZ$45,000 - NZ$50,000 per year

We're looking for someone proactive, organised, and people-focused to join our small, family-run team. This role combines steady day-to-day office administration with consistent sales support, including both inbound enquiries and outbound new business.

You'll be the friendly first point of contact for clients, the person who keeps our workflow running smoothly, and someone who actively contributes to generating sales opportunities.

What you'll be doing
Administration & Customer Support
  • Managing incoming customer enquiries and responding promptly
  • Booking site measures and coordinating calendars
  • Maintaining our customer database and updating the CRM
  • Managing and updating the production schedule
  • Preparing and sending client invoices, following up overdue payments
  • Processing weekly payroll
  • Managing courier and freight bookings
  • Welcoming clients and keeping the showroom tidy and well-presented
  • Managing office stationery, stock supplies, and general incidentals
  • Supporting the sales team with documentation and admin tasks
Sales Support & New Business
  • Confidently following up warm leads and checking in on outstanding quotes
  • Making outbound calls to nurture relationships and build new ones
  • Supporting the sales pipeline and contributing to new business
  • Engaging with homeowners, builders, and architects to understand project needs
  • Helping deliver a smooth, professional customer experience end to end
What we're looking for
  • A confident communicator who enjoys talking to people
  • Someone organised, detail-oriented, and reliable
  • Comfortable managing a mix of admin tasks and outbound calling
  • Motivated to learn our products and develop sales skills
  • Able to work full-time, Monday to Friday, in our Penrose office

Industry experience is a bonus (construction/architecture/manufacturing/admin/sales), but we'll train the right person.

Why join us?
  • Small, supportive, close-knit team
  • Family-owned NZ business with a genuine, down-to-earth culture
  • Full training provided across admin and sales functions
  • Commission available for sales activity
  • Opportunities for progression as we continue to grow

If you enjoy variety, great customer service, and having a direct impact on the business, we'd love to hear from you.

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