Customer Experience Shift Supervisor

2 weeks ago


New Brighton, New Zealand Christchurch City Council Full time

Be a part of one of Christchurch's hottest attractions

Located on the seaside in New Brighton, the hot pools is a unique drawcard for locals and visitors to relax and enjoy. He Puna Taimoana features five pools, ranging from 25 to 40 degrees in temperature, plus a cold-water plunge pool, steam room, sauna and onsite café with magnificent beach views. We are proud to have welcomed 120,000 guests in our 1st year.

Our Team delivers exceptional Guest Experience and we're looking for an expert supervisor to join our team. Our reviews have us rated as a leading provider of wellness.

In this role, you will demonstrate an excellent level of customer service to ensure a memorable experience for everyone that visits. You'll be a great Kiwi host.

You will be someone who thrives on leading and delivering a high level of guest care. Your personality is naturally engaging and you go the extra mile to ensure all visitors enjoy their experience with us, and train your team to do the same. You'll have strong attention to detail that extends into the cleanliness of our facility. You'll be well versed in opening and closing procedures, banking and ticket/retail or membership sales, and experience in using our online booking system IBIS is an advantage.
- To view the position description, please click on the link at the bottom of the page_

**_
Additional Recruitment Information:_**
**_Salary: $22.87 - $29.90 per hour_**
**_Hours of Work: Permanent, Part-time (Saturday's 8.30am - 2.00pm)_**

**_
The health and safety of our residents and staff remain the Christchurch City Councils top priority. We want our facilities and services to be accessible to as many people as possible which means that anyone entering or working at any Christchurch City Council site must be fully vaccinated against Covid-19._**
- The Christchurch City Council is committed to creating a workplace that attracts, retains, and values employees from a diverse range of ethnicities, backgrounds and experiences. Christchurch benefits from a diverse community, introducing a wide range of experiences and skills that make our city better and Council decision making more informed._



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